Customer Care Executive
Bengaluru, Karnataka, India · Full Time
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- Experience
- Any
- Salary
- INR 20,000 – INR 22,000 / month
- Openings
- 1
- Posted
- 3 days ago
- Work mode
- In office
- Education
- 12th pass
- Eligibility
- Candidates who have completed 12th grade and are aged between 18 and 30 years, with good English and Hindi communication skills, can apply. Prior experience in customer service or sales is an advantage but not necessary.
- Resume
- Required to apply
Where you'll work
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Job description
Job Overview
Cogent E Services Pvt Ltd invites motivated individuals to join as Customer Care Executives for voice and sales-oriented roles. The role involves managing customer inquiries, solving issues, and promoting company products and services to potential clients.
Qualifications
- Completed 12th grade education
- Age range between 18 and 30 years
- Proficient communication skills in English and Hindi
- Capable of addressing customer concerns with effective solutions
- Previous exposure to customer service or sales is beneficial but not essential
Key Responsibilities
- Professionally handle incoming and outgoing calls, delivering product/service information
- Recognize customer requirements, clarify details, and close sales transactions
- Ensure excellent customer satisfaction through efficient problem resolution
- Meet or exceed the sales targets established by the organization
Compensation and Benefits
- Monthly remuneration starting at 20000 INR
- Performance-linked rewards and bonuses
- Access to in-depth training and pathways for career growth
Minimum education
Higher Secondary (Class 12)
Industry
BPO & OutsourcingHow they work
Communication
Problem Solving
Languages
English
Hindi