Customer Care Advisor

About the Role

Embark on a career shift to become a Customer Care Advisor with a clear trajectory toward leadership within a dynamic recruitment consultancy based in Dublin's city center. This opportunity offers transparent incentives, straightforward promotional pathways, and unlimited earning potential through performance-driven commissions.

Key Responsibilities

• Identify and engage top IT professionals to connect them with leading companies across Ireland and Europe.
• Participate in comprehensive training aimed at elevating you from a Customer Care Advisor to a Recruitment Specialist within a year.
• Meet and exceed defined KPIs to accelerate your career and unlock promotions.
• Establish and maintain strong partnerships by successfully matching candidates to client needs.

Benefits

• A meritocratic environment where your performance directly results in financial rewards.
• A promotion system free from bureaucracy with clear targets and milestones.
• Opportunities to advance from Consultant to Executive leadership roles.
• Uncapped commissions and additional incentives directly linked to your sales pipeline.

Requirements

• A minimum of two years’ experience in customer care, customer service, advising, or support roles.
• A goal-oriented attitude driven by achieving targets and earning commissions.
• Legal eligibility to work in Ireland or the UK (EU Passport, UK Passport, or Stamp 4 Visa).
• Residency in Dublin or a firm commitment to relocate to Dublin's city center for the in-office work requirement.

Additional Information

• Compensation comprises a base salary, commission, and bonus components.
• Expected earnings progression: €47,000+ in year one, €75,000+ in year two, and €100,000+ in year three.
• Starting base salary plus bonus is €38,000.
• Office hours are Monday through Friday, 8:30 AM to 6:00 PM, located in Dublin 1.