Customer Advisor

Role Summary

We are looking for Customer Advisors to join our team at B&Q Letterkenny, offering both full-time and part-time roles ranging from 8 to 36.75 hours weekly. Positions include permanent and 3-month fixed-term contracts with shifts available Monday through Sunday from 7:00 AM to 10:00 PM.

Key Responsibilities

As a Customer Advisor, you will become an expert in advising customers on home improvement projects, providing guidance and inspiration. You will support sales activities, manage stock levels, set up product displays, and maintain store presentation. Training will be provided in specialized skills such as paint-mixing and timber cutting, with a major focus on delivering exceptional customer service.

Candidate Profile

We seek individuals who are friendly, enthusiastic about learning, and passionate about home improvement. Ideal candidates enjoy helping others, are comfortable using new technologies, and are flexible to work various shifts including weekends, evenings, and bank holidays. Teamwork and adaptability are essential.

Compensation and Benefits

The hourly wage is €15.45, increasing to €18.75 on Sundays. Our benefits package includes an award-winning pension scheme, seven weeks of holiday including bank holidays, payroll giving, an Employee Assistance Programme, colleague discounts, wellbeing support, and generous breaks to promote employee wellness and performance.

Diversity and Inclusion Commitment

We are dedicated to creating a diverse and inclusive environment where everyone feels they belong and has equal opportunities. Support networks for colleagues and allies are available to reinforce this commitment.

Additional Information

For assistance during the application or interview process, candidates may request recruitment accommodations by contacting recruitment@b-and-q.co.uk.