Customer Assistant - Tramore

Overview

At Lidl Ireland, our mission spans from our headquarters to the shop floor to deliver a superior shopping experience to every customer. If you're enthusiastic, customer-focused, energetic, and eager to learn daily, you could earn €460+ weekly as a Customer Assistant on a standard 30-hour contract at our Tramore location.

Work Schedule

You'll experience a variety of shifts and responsibilities, adapting to a dynamic work environment. Shift options include:

• Morning Shift: Beginning at 5am or 6am, prepare the store by stocking shelves and readying bakery items before opening.
• Middle Shift: Starting late morning or early afternoon, ensure the store is immaculate, products are fresh, assist customers, and manage checkout queues.
• Late Shift: From the afternoon onward, deliver excellent service at tills, replenish stock, and prepare the store for the next day.

Key Duties

• Engage with customers in a friendly, helpful manner.
• Adhere to loss prevention procedures throughout the store.
• Maintain cleanliness and hygiene standards inside and outside the store.
• Implement product freshness and rotation guidelines.
• Manage waste disposal correctly.
• Participate in stock counting processes.

Candidate Profile

• Possess a proactive mindset and strong customer service aptitude.
• Willing to exceed expectations for customer satisfaction.
• Demonstrate responsibility and reliability.
• Enjoy working in a fast-paced, diverse setting.
• Be an effective team collaborator.
• Previous customer-facing experience is advantageous but not essential if accompanied by the right attitude.
• Must be at least 18 years old due to alcohol sales responsibilities.

Compensation and Benefits

Our transparent wage structure ensures fair pay across all roles:

• Starting hourly rate of €15.40, increasing up to €17.90 by the fourth year.
• Additional pay for unsocial hours (midnight to 7am), overtime, Sundays, and bank holidays.
• Entitlement to 20 days of pro-rated annual leave.
• Access to a company pension scheme.
• Opportunities for career progression, including invitation to the Leadership Academy for high performers.
• Employee discounts for Circle K and private health insurance.
• Participation in Bike to Work Scheme.
• Discounts on mobile and broadband services through the Three network.
• Enhanced maternity and paternity leave benefits, marriage leave, and access to an Employee Assistance Programme.

Salary Structure by Year

Year 1: Basic €15.40/hr, €19.25/hr unsocial hours, €23.10/hr overtime/Sundays, €30.80/hr bank holidays.
Year 2: Basic €16.20/hr, €20.25/hr unsocial hours, €24.30/hr overtime/Sundays, €32.40/hr bank holidays.
Year 3: Basic €16.90/hr, €21.13/hr unsocial hours, €25.35/hr overtime/Sundays, €33.80/hr bank holidays.
Year 4: Basic €17.90/hr, €22.38/hr unsocial hours, €26.85/hr overtime/Sundays, €35.80/hr bank holidays.

Diversity and Inclusion

Lidl is committed to equal employment opportunities and welcomes applicants regardless of gender, civil status, family status, sexual orientation, age, disability, race, religion, political opinion, or membership of the Traveller community. Reasonable accommodations will be made throughout the recruitment process for those who require them.