Customer Assistant - Online

Job Overview

We are seeking welcoming, customer-oriented individuals to join our Online team, responsible for selecting and packing orders for home delivery or in-store pickup.

Work Environment and Duties

You will operate within a fast-moving, well-organized setting featuring clear routines and timed tasks designed to ensure that customers receive their orders accurately and promptly.

Utilizing in-store technology, you will confirm orders, locate the correct items, and prepare them carefully and quickly. The role requires the ability to adapt daily by also assisting areas such as Replenishment and Customer Service as needed.

Benefits and Perks

• Complete flexibility in shift scheduling
• Annual leave totaling six weeks, including bank holidays
• A 15% discount available right from your start date in our supermarkets and convenience stores
• An additional 10% discount card to share with a friend or family member
• Opportunities for career growth and development
• Discounts in our subsidized in-store café and shop floor items
• Competitive pension scheme and life assurance
• Healthcare and wellbeing perks, including access to Aviva Digital GP
• Morrisons MyPerks giving discounts at various high street outlets like cinemas and gyms
• Optional payroll charity donation program
• Extensive family-friendly policies such as 26 weeks maternity and adoption leave, including neonatal and fertility leave

Candidate Profile

• A helpful and friendly demeanor
• Enjoys staying physically active and hands-on tasks
• Comfortable working in a busy, structured atmosphere
• Ability to use equipment safely and adhere to established procedures
• Passion for assisting customers and resolving their inquiries

Additional Details

Applicants must be over the school leaving age, with some positions requiring candidates to be 18 or older due to health and safety regulations. We are dedicated to providing a fair and inclusive hiring process and welcome requests for reasonable accommodations throughout recruitment.

About the Company

We are among the UK’s leading supermarkets, serving over 11 million customers weekly with a reputation for great value and fresh, high-quality groceries. Our commitment to freshness is unmatched, as we prepare more fresh food on-site than any other supermarket. Join us and become part of a team passionate about delivering superior shopping experiences.