Customer Assistant - Night Shift

About the Role

As a Night Shift Customer Assistant at our store, you will play a vital role in preparing our store each night to ensure it is perfectly set for the next day. This position involves working diligently in a dynamic environment, contributing as a team member, and helping deliver an excellent shopping experience for our customers.

Main Responsibilities

• Restocking shelves systematically overnight to prepare the store for opening.
• Maintaining clean, organized, and safe aisles and workspaces throughout the night.
• Transferring stock carefully from storage areas to the sales floor, including handling heavy equipment and containers.
• Rotating between various store sections, including chilled and frozen product zones.
• Utilizing digital tools, handsets, and equipment efficiently and safely to complete assigned tasks.
• Assisting with other activities such as picking online orders or cashier duties once trained and confident.

Candidate Requirements

• Must possess the legal right to work in the UK.
• Minimum age of 18 years due to working hours and handling restricted items like alcohol.
• Exhibit friendliness and a genuine passion for excellent customer service.
• Show physical stamina and adaptability for working overnight in a fast-paced, physically demanding environment.
• Be a cooperative team player eager to support peers and share tasks.
• Flexible in work assignments across store departments and open to taking on new responsibilities.
• Willingness to learn, develop skills, and embrace new technologies.
• Attention to detail, maintaining cleanliness, and taking ownership of your workspace for an enhanced customer experience.

Benefits and Support

• Employee discount card offering 10% off at Sainsbury’s, Argos, Tu, and Habitat, increasing to 15% on Fridays and Saturdays at Sainsbury’s.
• Holiday entitlement aligned with hours worked.
• Enhanced family leave options, including maternity, paternity, and adoption leave.
• Competitive pension contributions matching between 4-7.5% plus life insurance coverage up to six times salary.
• Access to discounted share purchasing schemes.
• Additional savings on dining, holidays, and retailer discounts.
• Wellness initiatives such as cycle-to-work and bike rental schemes, discounted gym memberships, and health/dental cash plans.
• 24/7 mental health support via Employee Assistance and online wellbeing platforms.
• Financial assistance through interest-free season ticket loans, pay advances, affordable loans, and savings options from salaries.

Inclusion and Career Growth

Our workplace is committed to inclusivity, where everyone can advance their potential, and customers feel valued. We offer discretionary leave benefits for families, career support resources, and internal networks to ensure fair representation. Development opportunities such as mentorship, training, and career pathways are available to foster professional growth. Reasonable adjustments will be provided during application and interview processes upon request.