Customer Assistant (30-35 hours) Tomfarney Upper

About the Role

Tesco takes pride in offering customers an extensive range of products extending beyond food items to include clothing, appliances, and financial services. Operating numerous stores across the UK and Ireland, Tesco provides substantial job opportunities for individuals passionate about delivering excellent customer service. The company's ethos, "Every Little Helps," reflects a workplace culture of respect, continuous learning, and equal opportunities.

If selected, candidates must provide bank account details prior to their starting date as a condition of employment.

Key Responsibilities

• Consistently prioritize customer satisfaction in all tasks.
• Establish meaningful connections with customers and exemplify pride in service.
• Ensure product and service availability consistently for customers.
• Handle all merchandise carefully to maintain quality and ensure it reaches customers in optimal condition.
• Maintain cleanliness and orderliness on the sales floor and back areas.
• Follow departmental procedures and routines based on training provided.
• Adhere strictly to Tesco policies and health and safety guidelines.
• Support colleagues by assisting across various departments as required.

Candidate Requirements

• Provide excellent, natural customer service through proactive engagement including smiling, greeting, and assisting customers.
• Demonstrate dedication to customers, team members, and assigned departments.
• Effectively prioritize tasks to align with customer needs.
• Adapt and remain resilient in response to shifting business demands.
• Comprehend and follow both verbal and written instructions accurately.
• Exhibit reliability and punctuality consistently.
• Maintain a neat and professional appearance at all times.

Benefits and Perks

• Competitive salary package.
• Eligibility for bonus schemes subject to entry criteria.
• Access to Virtual GP service offering confidential online medical consultations and prescription services, extended to immediate family at discounted rates.
• 24/7 Employee Assistance Programme providing emotional support and well-being resources for employees and their families.
• Colleague Clubcard offering discounts including 10% off purchases, special discount weekends, seasonal 20% discounts, and year-round discounts on own-brand clothing, extendable to a family member.
• Life assurance and pension plans (subject to eligibility).
• Save As You Earn scheme participation available (rules apply).
• Paid family leave provisions.
• Bike to Work and commuter support schemes.
• Recognition through long service awards.

About Tesco Ireland

Since 1997, Tesco has been a significant presence in the Irish retail market, operating over 190 stores and employing more than 13,000 people directly. The company supports nearly 45,000 jobs overall by working closely with over 500 Irish suppliers, most of which are small to medium enterprises. Tesco purchases €1.6 billion worth of Irish food annually, underpinning the livelihoods of thousands of farming families. Its commitment extends to supporting communities through various charitable initiatives and sustainable business practices.

Tesco values and encourages an inclusive workplace where diversity is celebrated, and everyone feels comfortable being themselves. The company welcomes discussions on flexible working arrangements to accommodate different life stages and commitments.

Additional Information

Tesco is dedicated to providing a fully accessible and inclusive recruitment process, ensuring candidates receive necessary accommodations. Applicants needing assistance during the hiring process are encouraged to communicate their requirements proactively.