CRM Implementation Executive / CRM Coordinator

About the Role

Golden Creek Homes is seeking a CRM Coordinator to oversee the management of CRM operations within their real estate division. This role involves handling lead assignment, generating MIS reports, and acting as a liaison between Sales, Presales, and Marketing departments.

Key Responsibilities

• Maintain and manage CRM data along with distribution of leads to appropriate teams.
• Monitor and track all leads, including follow-ups, site visits, and confirmed bookings.
• Create daily and monthly Management Information System (MIS) reports to support business decisions.
• Coordinate communications and activities among Sales, Marketing, and Management teams to ensure smooth processes.
• Ensure accuracy of data and timely submission of reports.

Candidate Requirements

• Graduate degree in any discipline.
• Between six months to one year of experience in CRM and MIS functions.
• Proficient in Excel and experienced with CRM software platforms.
• Excellent communication abilities and strong coordination skills.