- Experience
- 1–3 yrs
- Salary
- INR 25,000 – INR 40,000 / month
- Openings
- 1
- Posted
- 1 day ago
- Work mode
- In office
- Resume
- Required to apply
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Job description
About Gyansetu
Gyansetu is a career-focused training institute specializing in Data Analytics, AI including Generative and Agentic AI, Business Intelligence, Python, SQL, Power BI, Advanced Excel, and other emerging technologies. We partner with students, professionals, and corporate sectors to develop industry-relevant skills.
Role Overview
The Student Success & Training Coordinator will oversee the entire student experience post-admission, including onboarding, batch coordination, communication skills development, and career preparedness activities. This role requires strong interpersonal skills to support students individually and in groups.
Key Responsibilities
- Manage student onboarding by guiding them through LMS access, course materials, assignments, and schedules.
- Act as the main point of contact to ensure smooth post-admission student interaction and support.
- Engage with students regularly to monitor attendance, participation, and assignment completion; proactively reach out to disengaged learners.
- Coordinate batches, trainers, schedules, workshops, and maintain student records and reports.
- Lead communication and professional skills sessions including group discussions, debates, and interview preparation.
- Support career readiness by facilitating resume building, interview practice, job opportunity sharing, and alumni interactions.
- Gather student feedback to identify issues and suggest improvements for the learning experience;
- Maintain student satisfaction and engagement documentation.
Required Qualifications and Skills
- Between 1 to 3 years of relevant experience in training coordination, academic coordination, student or customer success, post-sales support, or operations in related environments.
- Proficient in English communication, both spoken and written, with confidence facilitating group sessions and presentations.
- Strong organizational capabilities, interpersonal skills, and ability to collaborate with multiple trainers and batches.
- Familiarity with MS Excel or Google Sheets, WhatsApp, CRM or LMS systems, and MS Office.
- Patient and positive attitude with a student-centric approach.
Preferred Backgrounds
Experience in EdTech, training institutes, professional education, skill development, coaching, or customer success sectors is favorable.
Compensation
The monthly salary ranges from ₹25,000 to ₹40,000, commensurate with experience, communication skills, and fit for the role.