Content Management Specialist

Role Summary

The Content Operations Specialist will oversee and coordinate the management of content across Animeta’s various digital assets including WhatsApp Chatbot, Mobile Application, Website, and marketing outlets. This role requires collaboration with cross-functional teams to maintain precise, current, and approved content, ensuring timely publication on all platforms.

Primary Responsibilities

• Manage and update content for Website, Mobile App, WhatsApp Bot, and other digital channels.
• Maintain information related to products, services, campaigns, and customer-facing materials.
• Liaise with Marketing, Design, Sales, Product, and Technology departments to gather content needs.
• Assist the Marketing team with content for campaigns and promotions.
• Collaborate with Design team for creation of creatives, banners, brochures, and other marketing materials.
• Support Sales with product details, presentations, brochures, and sales collaterals.
• Proofread and review content carefully before publishing.
• Ensure consistency, accuracy, and up-to-date content across all platforms.
• Manage content in regional languages including translation coordination as needed.
• Oversee content requests, approval processes, revisions, and timely execution.
• Coordinate internally for updates, implementation, and follow-up on content tasks.
• Track and ensure closure of content-related requirements promptly.

Key Skills and Competencies

• Excellent communication and coordination abilities.
• Strong writing proficiency, with effective editing and proofreading skills.
• Good grasp of digital media platforms.
• Meticulous attention to detail ensuring content accuracy.
• Capability to handle multiple priorities and meet deadlines.
• Basic familiarity with content management systems (CMS), and managing content for Website, Mobile Apps, and WhatsApp Bots.
• Experience managing content in multiple languages is a beneficial asset.

Experience Requirements

Candidates should have between 1 to 3 years of relevant experience in Content Operations, Content Management, Digital Content, or a closely related field.