Configurator L4

About the Role

This position focuses on configuring and maintaining software and technological elements for projects managed for Wipro clients, ensuring alignment with client-specific needs and standards.

Key Responsibilities

• Assist with application configuration tailored to client demands.
• Gather configuration requirements from various functions, business units, and service lines, securing approvals from business owners.
• Manage configuration assignments efficiently, ensuring completion within deadlines.
• Offer system configuration support responsive to evolving business necessities.
• Support analysis, design, development, and testing activities of systems.
• Help develop, implement, and test patches and system upgrades.
• Maintain and update the configuration archive diligently.
• Ensure complete compliance with established configuration standards and procedures.
• Adjust current configuration processes as per client requirements, maintaining accurate documentation and logs.
• Promptly analyze and resolve configuration issues.
• Handle MIS management, reporting, and backend support duties.
• Prepare daily and monthly status reports on configuration parameters as needed by clients and stakeholders.
• Create documentation and reports in line with client configuration standards.
• Resolve issues related to client-requested modifications in minimum possible time.

Performance Deliverables

• Continuous integration and deployment with zero errors in onboarding and implementation.
• Adherence to schedules and achievement of throughput targets.
• Meeting quality and customer satisfaction standards through timely delivery and effective query resolution.
• Completion of required certifications for skill enhancement.

Mandatory Expertise

Proficiency in Workday Recruiting is required for this role.

Experience Required

Between 5 to 8 years of professional experience in relevant areas.

Additional Information

Wipro is focused on digital transformation and encourages employees to innovate and reinvent themselves continually, supporting personal and professional growth within a dynamic and evolving business environment.