Cluster Manager – Revenue Optimization

About Red Sea Global Hospitality

Red Sea Global Hospitality champions the next wave in responsible and regenerative tourism, delivering superior guest experiences while cultivating an exceptional working environment. Rooted in the values of Respect, Responsibility, Passion, and Collaboration, the company is committed to pioneering luxury hospitality and elevating its brand across the Kingdom of Saudi Arabia.

Role Overview

The Cluster Manager – Revenue Optimization handles formulating and executing revenue management strategies across multiple properties within a cluster. Key areas of focus include pricing, inventory control, distribution channel oversight, and demand forecasting—all to maximize profitability and market presence while maintaining brand standards and corporate goals.

Key Responsibilities

• Lead cluster-wide initiatives to maximize room and ancillary revenue, ensuring overall profitability growth.
• Continuously analyze market developments, competitive performance, and customer demand to tactically adjust pricing and inventory.
• Engage in budgeting and forecasting processes for room revenue and related key performance indicators.
• Manage all distribution channels, including direct bookings, online travel agencies, global distribution systems, and brand websites to optimize mix and reduce costs.
• Maintain rate parity and full compliance across platforms.
• Advance strategies to increase direct bookings while minimizing reliance on expensive distribution methods.
• Evaluate revenue performance metrics such as RevPAR, ADR, occupancy rates, and market share, providing actionable insights to stakeholders.
• Create performance dashboards highlighting core revenue drivers and channel analytics for leadership review.
• Support system updates ensuring pricing accuracy across Property Management Systems, Central Reservation Systems, and OTA platforms.
• Deliver monthly reports on revenue performance.
• Use Revenue Management Systems, Property Management Systems, and Business Intelligence tools to aid strategic decisions.
• Collaborate closely with Sales, Marketing, Reservations, and Operations teams for aligned revenue strategy and success.
• Participate in training programs to build revenue management competencies cluster-wide.
• Oversee reservation department leadership support.
• Ensure revenue management systems and distribution platforms are properly configured and maintained.
• Uphold compliance with brand, legal, and internal standards.

Core Competencies

• Strong analytical abilities to translate complex data into business strategies.
• Strategic market understanding to identify and exploit commercial opportunities.
• Enthusiasm for technology adoption and process automation beyond foundational proficiency.
• Commitment to the refinement and standards of an ultra-luxury brand experience.
• Excellent collaboration and stakeholder management skills.
• Outcome-driven mindset with continuous improvement focus.
• Adaptability to manage complexities across multiple properties with composure.

Technical Skills

• Proficient in Power BI for data visualization and dashboard development.
• Competent in SQL for data extraction and manipulation.
• Advanced Excel expertise including VBA for complex modeling and automation.
• Experienced user of IDeaS G3 (Revenue Management Systems), Opera Cloud (Property Management Systems), and channel management tools.
• Ability to create and interpret predictive models for demand forecasting and pricing optimization.
• Knowledge of RPA automation and Microsoft Power Applications is advantageous.

Benefits and Offerings

• Opportunities for growth and tailored development programs advancing your career.
• Competitive salary packages.
• Exclusive perks including complimentary stays within the Red Sea Global Hospitality network.
• Health insurance coverage during service.
• A workplace culture prioritizing support, inclusion, diversity, and collaboration.
• Participation in employee recognition programs.

Accessibility and Inclusion

Red Sea Global Hospitality values diversity and ensures that recruitment and workplace environments are inclusive and accommodating. Reasonable adjustments will be provided during recruitment to support applicants’ needs.

The company is an equal opportunity employer encouraging applications from all backgrounds.