Client Account Manager II

About Pinterest

Millions worldwide visit Pinterest to discover creative ideas, envision new possibilities, and plan lasting memories. Our mission is to inspire everyone to design a life they cherish, starting with the individuals behind our product.

Join a workplace where innovation ignites for millions, passion transforms into growth, and unique experiences are celebrated. We value flexibility that empowers you to perform your best work. Building a fulfilling career? That's achievable here.

Artificial Intelligence at Pinterest goes beyond features; it enhances creativity and amplifies impact. We seek candidates enthusiastic about partnering with AI. Our interview process focuses on understanding not just what you know, but your thinking approach, especially how you collaborate with AI.

Role Overview

As a Client Account Manager within the Greater China Export segment, you will manage a portfolio of promising torso advertisers, spanning verticals such as Apps, Ecommerce, and Gaming, aiming to elevate them into flagship partners. You will drive measurable outcomes, craft scalable strategies, and cultivate strong client relationships.

Key Responsibilities

• Develop and sustain relationships with a portfolio of high-potential torso advertisers in Greater China Export, proactively discussing performance, optimization, and new opportunities.
• Manage verticalized books (e.g., Apps, Ecommerce, Gaming), customizing strategies based on vertical and client-specific needs, seasonality, and maturity.
• Gain in-depth understanding of partner export business objectives and translate data into compelling narratives and actionable insights.
• Master Pinterest advertising best practices, focusing on lower-funnel and performance products suited for export advertisers.
• Optimize campaigns to drive desired results, delivering clear performance insights and guidance to partners.
• Lead and attend client meetings such as business reviews and optimization sessions to comprehend objectives and challenges.
• Identify cross-sell and upsell opportunities using structured playbooks and testing frameworks to exceed revenue targets.
• Advise on media strategies including targeting, bidding models, creative approaches, measurement, and testing opportunities.
• Provide expertise on Pinterest’s product features and best practices, staying current on evolving ad products.
• Collaborate with cross-functional teams (Sales Strategy & Operations, Product, Measurement, Creative Strategy, Performance Solutions) to address complex challenges and scale successful tactics.
• Maintain accurate forecasts and pipeline insights, highlighting key chances and risks.
• Contribute to the creation and documentation of torso segment playbooks, sharing knowledge across the broader team.

Candidate Profile

• Minimum 4 years’ experience in digital advertising or media sales managing performance-driven clients.
• Proven experience serving Greater China Export advertisers; familiarity with Ecommerce, Retail, Apps, or Gaming clients is highly advantageous.
• Track record managing portfolios of approximately 10–20 accounts with strong prioritization, structured workflows, and solid execution.
• Strong data-driven storytelling skills to provide impactful, measurable recommendations.
• Excellent communication skills and ability to manage multi-stakeholder projects across geographies and teams.
• Capable team player thriving in fast-paced environments alongside technical and non-technical collaborators.
• Expertise in digital advertising, including campaign optimization, analytical problem solving, and platform/product insights.
• Technical knowledge related to performance-oriented channels such as Search, Shopping, Display, or Social advertising.
• Fluent in business Mandarin and English to effectively communicate in multicultural settings.
• Willingness and ability to travel for business purposes.
• Bachelor’s degree is mandatory.

Additional Information

• This role does not offer relocation support and is based in Singapore.
• Work style involves a hybrid approach with at least two days per week onsite in our Singapore office or in-person client meetings, requiring candidates to live within commuting distance.
• We foster an inclusive environment and provide equal employment opportunities regardless of background, and support accommodations during the hiring process upon request.