Cleaning Supervisor

About Meta Cleaning Pty

Meta Cleaning Pty specializes in professional cleaning services for both commercial and residential spaces, focusing on maintaining high standards, reliability, and safety. The company nurtures its teams through clear operational processes, robust training, and active supervision, fostering a professional environment centered on integrity, accountability, and strong client relationships. This approach provides a stable foundation for employees to develop their careers in the cleaning industry.

Role Overview

We are seeking a committed and experienced female Cleaning Supervisor for a full-time, on-site position based in Perth, WA. This hands-on leadership role entails supervising cleaning staff to ensure all work aligns with company policies and client expectations. Key responsibilities include assigning daily duties, managing schedules, monitoring cleaning quality, training personnel on techniques and safety, performing site inspections, and addressing client feedback or operational issues.

Key Responsibilities

• Organize and allocate cleaning tasks to team members effectively.
• Coordinate work schedules and oversee daily operations.
• Perform hands-on support as needed to maintain service quality.
• Train employees in cleaning methods and health and safety practices.
• Complete site inspections to assess service standards.
• Manage inventory and ensure proper use of equipment.
• Document and report on work performed, incidents, and suggested improvements.
• Communicate regularly with management and clients to resolve issues and enhance service delivery.

Qualifications and Skills

• Proven supervisory experience with skills in leadership, delegation, and performance oversight.
• Practical knowledge of commercial cleaning techniques, products, and equipment.
• Strong interpersonal and communication skills for effective teamwork and client interaction.
• Understanding of health and safety regulations, including incident reporting and safe work procedures.
• Ability to prioritize tasks, manage time effectively, and maintain meticulous attention to detail.
• Experience in a supervisory or team leader capacity in the cleaning industry is advantageous.
• Basic computer competency to handle reporting, scheduling, and communication tasks.
• Reliable transportation to travel between multiple Perth locations.
• Exemplifies professionalism and adherence to company standards.

Administration & Reporting

• Prepare quality inspection reports and maintain site documentation accurately.
• Ensure timesheets and attendance records are correctly maintained.
• Track job management records, including necessary photos and notes.
• Report any client feedback, service issues, or concerns to management promptly.
• Maintain thorough and accurate records following company protocols.

Personal Attributes

• Leadership: Ability to mentor, support, and develop team members.
• Ownership: Accountability for work quality and follow-through on tasks.
• Initiative: Proactively identifies and resolves problems.
• Reliability: Dependable in attendance, communication, and performance.
• Attention to Detail: Keen observation skills for quality control.
• Empathy and Respect: Genuine care for colleagues, clients, and environments.
• Adaptability: Handles changes and operational challenges calmly and effectively.
• Professionalism: Positively represents the company at all times.

Working Hours & Conditions

• Available as full-time or part-time based on candidate and operational needs.
• Workdays typically on weekdays with possible early mornings or afternoons/evenings.
• Flexibility to visit multiple client sites as required.
• Additional hours may be necessary occasionally to meet operational demands.
• Specific scheduling details will be outlined in the employment contract.

Benefits and Growth Opportunities

• Competitive base salary plus superannuation and potential commission.
• Company vehicle provided after successful completion of a 6-month probation period.
• Entitlement to sick leave and annual leave.
• Supportive and enjoyable team culture.
• Chance to assume leadership responsibilities managing people, sites, and service quality.
• Opportunities for leadership development through practical experience and management coaching.
• Active participation in operational improvements and decision-making.
• Build lasting relationships with clients and team members as a trusted contact.
• Work in a growing, locally owned organization where individual contributions are valued.
• Skills development in quality control, workplace health and safety, staff training, rostering, and client service.
• Take ownership of work with ongoing guidance and support.
• Contribute to a respectful, accountable, reliable, and caring workplace culture.
• Potential for future career advancement within the expanding company.

Company Commitment

We prioritize employee development by fostering confidence, decision-making skills, problem-solving abilities, and effective leadership, all while maintaining high standards and accountability. We seek a candidate with the appropriate experience, positive attitude, and eagerness to grow professionally.

Performance Expectations

The successful supervisor will cultivate a capable and accountable team delivering consistent, high-quality services. Clients should experience trustworthy management where cleaning teams operate smoothly under proactive communication and strong leadership, fully embodying Meta Cleaning’s commitment to excellence.