Claims Analyst Casualty

About the Role

Join AIG as a Complex Claims Adjuster specializing in Accident & Health to contribute to our transformative approach in risk management. This role offers a valuable opportunity to develop your expertise and play an integral role within our claims team.

Key Responsibilities

• Evaluate and process general liability (GL) claims payments accurately.
• Handle administrative duties including the coordination and distribution of incoming and outgoing claim documentation.
• Assist with data entry, updates in claims systems, claim computation, payment processing, and recovery claims including digestion tasks.
• Manage and follow up on files kept in the "Keep In View" (KIV) status.
• Generate reports and provide claims statistics for various stakeholders.
• Perform additional administrative tasks as assigned.
• Maintain proficient use of system tools and ensure e-filing of documentation is done properly in electronic folders.
• Contribute to continuous improvement initiatives related to claim file handling through feedback and collaborative support.
• Collaborate with team members to adhere to best practice protocols aligned with global claims handling standards.

Accountabilities

• Ensure precise data entry and timely processing of claims and related administrative tasks.
• Maintain effective communication within the team to facilitate smooth workflow.
• Comply with internal claims standard operating procedures and global best practices.

Qualifications and Skills

• Possess at least a diploma in any discipline coupled with basic insurance certifications such as BCP and Commercial General Insurance.
• Preferably have experience in administrative roles.
• Exhibit strong verbal and written communication skills.
• Demonstrate effective time management abilities, including prioritizing workloads and managing diaries.
• Work productively as part of a team.
• Familiarity with legal, regulatory, litigation, and procedural aspects related to the insurance line of business is an advantage.
• Capable of meeting deadlines and performing under pressure.

Work Environment and Culture

AIG values in-person collaboration to foster a supportive and connected workplace; hence, this role is primarily office-based. Our Total Rewards Program offers comprehensive benefits that support health, wellbeing, financial security, and professional growth to help you and your family thrive.

About AIG

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance, boasting one of the most extensive property casualty networks worldwide. We are committed to innovation and delivering superior solutions to help customers manage risks and unlock potential. Our culture celebrates diversity and inclusion and invests heavily in continuous learning and development.

Diversity and Inclusion

We pride ourselves on fostering a workplace culture that respects diverse talents, backgrounds, and ideas through learning, cultural awareness, and Employee Resource Groups (ERGs). AIG is an equal opportunity employer committed to providing reasonable accommodations for qualified applicants and employees with disabilities.