Channel Account Manager

About TeamViewer

TeamViewer offers a premier Digital Workplace platform connecting people with technology to enhance and automate digital workflows. Leveraging AI innovations, our solutions drive future-forward digital transformation. Our diverse global workforce of over 1,900 employees supports 645,000 customers worldwide across a variety of industries. We foster a collaborative and innovative environment where diverse perspectives fuel success and impact.

Key Responsibilities

• Accelerate TeamViewer’s business growth by cultivating and maintaining strategic partnerships and engaging channel and customers effectively within the market.
• Actively hunt for new opportunities by building sales pipelines, enhancing market presence, boosting transaction volumes, and increasing partner-driven revenue.
• Apply trusted account management practices by collaborating with channel partners to develop joint business plans, sales initiatives, and marketing campaigns aimed at partner success and uncovering new opportunities.
• Identify potential key partners and collaboratively formulate business plans, objectives, and conduct customer mapping exercises.
• Oversee sales forecasting, pipeline management, and registration/escalation processes within your designated region.
• Support business development actions and contribute to the creation and deployment of marketing and sales tactics.
• Champion TeamViewer Enterprise offerings via product demonstrations, participation in marketing events, brand building, and co-marketing efforts alongside the TeamViewer marketing team.
• Analyze each partner’s unique value proposition to align TeamViewer products and services in ways that drive mutual profitability.
• Close significant sales deals independently in partnership with channel collaborators.
• Expand the partner portfolio through effective channel management and build a robust pipeline of prospective partners.
• Develop strategic sales growth plans by identifying market targets, aligning product offerings with customer needs, and setting annual, quarterly, and monthly sales objectives.
• Contribute to proposal evaluations ensuring alignment with customer structural and content expectations.

Candidate Profile and Requirements

• 8-12 years of experience in account management or sales roles, demonstrating success in cultivating stakeholder relationships.
• Comprehensive knowledge of diverse market strategies and techniques.
• Prior experience managing channel partners for SaaS vendors is an advantage.
• Strong motivation toward emerging technologies and leveraging them to enhance partner business value.
• Customer-centric approach with capability to manage multiple clients simultaneously.
• Passionate about technology, highly autonomous, and driven by sales performance.
• Exceptional communication and negotiation expertise.

Benefits and Work Environment

• Preferred location is Mumbai, though other locations may be considered.
• Access to a Corporate Benefits platform offering a variety of discounts.
• Frequent team events and company-wide celebrations to foster community.
• Open door policy without dress code restrictions, alongside regular All Hands and Leadership Lunches.
• Flexible and hybrid working arrangements, including up to 50% work-from-home opportunities.
• Work From Abroad program permitting up to 40 days of remote work in countries other than contracting country.
• Company core values focus on celebrating diversity, and employees are encouraged to engage in cultural initiatives promoting inclusion and respect.

Equal Opportunity and Support

TeamViewer is committed to fostering an inclusive workplace where everyone feels valued and supported regardless of gender, civil or family status, sexual orientation, religion, age, disability, education, or race. We embrace diversity as a strength and support personal and professional growth. Reasonable accommodations are available for applicants and employees during the recruitment process and onboarding upon request.