Category Manager - Grocery Store Operations

About Talabat and the Role

Talabat, part of the Delivery Hero Group, operates as a leading local delivery platform spanning around 65 countries globally. Headquartered in Berlin, Germany, Delivery Hero is publicly listed on the Frankfurt Stock Exchange and included in the MDAX index since 2017. We are expanding our innovative grocery delivery service “tMart,” the region’s first cloud store concept offering 30-minute delivery for groceries at competitive hypermarket prices, across multiple countries including Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman, and Iraq.

Role Overview

We are seeking a Category Manager to take complete ownership of category management for the Grocery Store "tMart". This position focuses on assortment selection, pricing strategies, promotional activities, and supplier relations with the goal to drive category growth and align with the company’s commercial strategy.

Key Responsibilities

• Manage the entire category lifecycle including assortments, pricing, offers, and supply chain coordination.
• Track and analyze economic performance indicators such as sales, gross margin, and profit and loss for assigned categories ensuring alignment with commercial objectives.
• Implement commercial strategies involving category plans and pricing guidelines.
• Collaborate with operations teams on workflow, adjacencies, tools, templates, and fixture planning.
• Address and resolve issues related to local suppliers promptly.
• Define and maintain a cost-effective product assortment that satisfies consumer needs and preferences.
• Coordinate with regional teams to supply data on product types and quantities required for international and regional contracts.
• Select and negotiate with local suppliers on pricing, discounts, rebates, and payment terms to secure advantageous purchasing conditions.
• Develop and execute pricing policies for private label and imported items, supported by market price audits and competitive intelligence.
• Identify local promotional products, determine pricing and forecasting requirements, and manage the country promotion calendar.
• Ensure successful execution of all promotional campaigns and analyze consumer behavior and competitor trends to optimize future promotion effectiveness.

Qualifications and Desired Skills

• Minimum 5 years’ experience managing diverse product categories within large FMCG retailers, preferably in an international context.
• Proven leadership experience building teams and managing cross-functional projects at scale.
• Highly detail-oriented, methodical, and skilled at prioritization, consistently delivering solutions efficiently.
• Hands-on approach willing to contribute across roles including operational and customer service tasks as needed.
• Strong communication and analytical capabilities with the ability to engage and influence senior executives and multiple stakeholders.
• Enthusiastic about learning and adapting in dynamic environments.
• Exceptional interpersonal and intercultural communication skills to inspire teams toward shared goals.
• Fluency in English required; Arabic language proficiency is advantageous.