Cashier

About the Role

The Cashier plays an essential role in delivering excellent customer service by facilitating quick, friendly, accurate, and secure transaction processing. Responsibilities include handling customer checkout and return transactions and overseeing the self-checkout area to ensure smooth operation.

Key Responsibilities

• Process customer purchases and returns efficiently and accurately.
• Monitor and maintain the self-checkout stations to ensure optimal performance and customer satisfaction.
• Acquire product and project knowledge to assist customers effectively and identify sales opportunities.
• Adhere strictly to company policies and procedures to minimize losses due to shrinkage.
• For Head Cashiers: assign duties to Cashiers, expedite price checks, approve point of sale transactions and markdowns across registers, self-checkout, returns, pro desk, special services, and tool rental departments.
• Serve as the primary escalation point for customer concerns at the front end.
• Support, coach, and train front end associates and new Cashiers using available resources and tools to foster their development.

Candidate Requirements

• Preferred minimum of one year experience working as a Cashier.