Cashier

Position Summary

The Cashier position is vital to delivering excellent customer service through speedy, friendly, precise, and safe handling of transactions. Responsibilities include managing Checkout and Return processes and overseeing the Self-Checkout zones to ensure smooth operations.

Key Duties

• Process customer purchases and returns accurately and efficiently.
• Maintain and monitor Self-Checkout areas to assist customers as needed.
• Continuously acquire product and project knowledge to assist customers and recognize opportunities for additional sales.
• Adhere strictly to company policies and procedures to reduce inventory shrinkage.

Head Cashier Role

• Assign Cashier positions and support team by facilitating price verifications and authorization of Point of Sale transactions, markdowns, and returns across various departments including mainline registers, Self-Checkout, Pro Desk, Special Services, and Tool Rental.
• Handle first-level escalation of customer concerns.
• Help in supervising, mentoring, and training Front End Associates, including onboarding new Cashiers.
• Utilize training resources to develop team skills and performance.

Qualification

A minimum of one year experience as a Cashier is preferred for those assuming the Head Cashier responsibilities.