- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 2 days ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
Position Summary
The role involves providing efficient, courteous, and precise customer service at checkout. Cashiers handle transactions including purchases and returns, maintain the self-checkout area, and actively engage in product knowledge acquisition to assist and inform customers effectively.
Responsibilities
- Facilitate fast and friendly checkout and return services for customers.
- Oversee and upkeep the Self-Checkout stations ensuring smooth operations.
- Continuously update product and project knowledge to enhance customer conversations and spot sales opportunities.
- Adhere to company policies to reduce losses and shrinkage.
- For Head Cashiers: manage cashier positioning, expedite price verifications, authorize Point of Sale adjustments across various departments including mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.
- Handle first-level customer complaints and escalations.
- Support coaching and supervision by helping train new cashiers and using tools to develop peer skills.
Qualifications
- Preferred candidates hold at least one year of previous cashier experience, ideally including supervisory duties.
Additional Information
This position is located in Livermore, CA and is a full-time, onsite opportunity with The Home Depot.
Industry
RetailTools & software
How they work
Communication
Teamwork & Collaboration
Problem Solving
Attention to Detail
Leadership
Customer Focus