Cashier

Role Overview

The Cashier role is integral to delivering excellent customer service by providing quick, courteous, accurate, and secure checkout experiences. Cashiers handle both sales and return transactions and oversee the Self-Checkout stations to ensure smooth operation.

Key Responsibilities

• Process customer checkout and return transactions efficiently and precisely.
• Monitor and maintain order in the Self-Checkout area to support customer ease of use.
• Acquire product and project insights to assist customers effectively and identify potential sales opportunities.
• Adhere strictly to company guidelines and procedures aimed at minimizing inventory shrinkage.

Head Cashier Role

• Allocate and manage cashier station assignments.
• Assist cashiers by facilitating price verifications and approving transactions including sales, markdowns, returns, and special services.
• Serve as a primary escalation point for customer concerns.
• Support the training and coaching of front-end staff, including new cashier onboarding and ongoing coaching using all available resources.
• Preferred candidates will have a minimum of 1 year of cashier experience.