Customer Assistant

About the Role

Join our team as a Customer Assistant and kickstart your career with Boots Ireland in Thurles, County Tipperary. Whether you're seeking your first job or bringing prior retail experience to a fresh challenge, this role offers a fantastic opportunity to develop valuable skills in a supportive environment. Reporting to the Assistant or Store Manager, your duties will include assisting on tills, guiding customers through product choices, and supporting store operations including stocking.

Key Responsibilities

• Provide excellent customer service by attentively listening, answering queries, offering informed advice, and suggesting products customers might not have considered.
• Promote in-store promotions and schemes to ensure customers are well-informed.
• Contribute to the daily smooth running of the store by maintaining product displays, managing tills efficiently, and assisting with stockroom tasks.
• Collaborate with team members to maintain a clean, organized, and welcoming shopping environment that reflects pride in the store.

Requirements

• Ability to thrive in a fast-paced and varied environment.
• Effective communication and listening skills.
• A cooperative team player attitude to foster a positive team dynamic.
• A strong appreciation for the importance of small details in enhancing customer interactions.
• A desire to represent Boots proudly and assist customers in finding suitable products.
• Prior experience in customer care or retail isn’t mandatory but is considered beneficial.

Employee Benefits

• Access to a pension scheme (PRSA).
• Partially paid maternity leave.
• Eligibility for an annual discretionary bonus.
• Generous discounts on products.
• Participation in a flexible benefits program tailored to individual needs.

Additional Information

We pride ourselves on cultivating a supportive and inclusive workplace where diversity is celebrated, and everyone can thrive. We are committed to equal employment opportunities and welcome applicants from all backgrounds.

Successful applicants will be invited for an in-store interview within approximately two weeks of application. For advertised full-time positions, part-time and job-sharing options may be negotiable during the recruitment process. We also offer reasonable adjustments to the application and interview procedures to support candidates’ needs.