Case Manager - ASPIRE Program

About the Role

Join UnitingCare Queensland as a Case Manager for the ASPIRE Program based in Townsville. This full-time position (38 hours per week) offers a maximum term until 22 September 2027. The hourly rate is $53.43 plus superannuation with additional not-for-profit salary packaging benefits to enhance take-home pay.

UnitingCare Queensland leads efforts in crisis response, protection of vulnerable individuals and children, financial resilience, and family wellbeing across Queensland. Our Family and Disability Services (FaDS) team is devoted to positively impacting lives.

Key Responsibilities

• Conduct thorough intake assessments.
• Develop and implement client-centered plans.
• Deliver counselling and therapeutic support to clients.
• Manage casework for vulnerable young people effectively.
• Collaborate with other stakeholders to provide integrated responses supporting Aspire clients.

Eligibility and Qualifications

• Possession of an undergraduate degree in relevant human services fields such as Social Work, Counselling, Psychology, or Human and Behavioural Sciences.
• Proven knowledge and application of therapeutic techniques, including sound analytical and evaluative abilities to form objective recommendations.
• Experience delivering youth support, counselling, and case management resulting in clients making informed life decisions.
• Understanding of child and youth development, especially pertaining to trauma, violence, and grief.
• Current Queensland Driver's License and a valid Working with Children Check (Blue Card).

Employee Benefits

• Flexible working arrangements to promote work-life balance.
• Salary packaging options to save tax, including packaging up to $15,900 for living expenses and $2,650 for meal entertainment annually.
• Access to an employee recognition and rewards platform featuring discounts on numerous retailers, health insurance benefits, wellbeing programs, and annual celebrations.
• Paid parental leave of 12 weeks and 2 weeks of paid partner leave after six months of service, supplementing government provisions.
• Diversity and inclusion leave policies, including paid gender affirmation leave and cultural leave for significant cultural celebrations.
• Opportunities for career growth and professional development within a supportive team environment emphasizing respect, shared values, and community service.

Commitment to Safeguarding and Inclusion

UnitingCare prioritizes child safety by maintaining welcoming, secure, and nurturing services. The organization implements strict child abuse prevention measures and complies fully with Child Safe Standards and the Reportable Conduct Scheme. Diversity and inclusion stand at the heart of our values, ensuring equal employment opportunities and a commitment to reconciliation by encouraging applications from Aboriginal and Torres Strait Islander peoples. We strive to maintain safe workplaces and services protecting children, young people, adults, and elderly individuals from harm and advocate for their safety and wellbeing.