- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 1 week ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
Sign in to tell us what does and doesn't work for you here — it sharpens every match we show you.
Job description
About Aon and Our Team
Aon operates across 12 sites in New Zealand, enabling early engagement and face-to-face rehabilitation for injured workers. Our extensive network across the country ensures employees receive timely and optimal care. Aon is committed to shaping better decisions, offering clients in over 120 countries expert advice and solutions to help protect and grow their businesses.
Opportunities are open for candidates based in Takapuna or Palmerston North offices.
Role Overview
As a Case Coordinator, you will assist individuals who have sustained ACC injuries by facilitating effective injury management, rehabilitation, and successful reintegration into work. This dynamic role requires flexibility to manage competing priorities efficiently.
Primary Responsibilities
- Initiate contact with injured employees to discuss and manage their claims.
- Provide administrative support to Case Managers.
- Maintain and process claim documentation accurately.
Candidate Profile and Skills
Ideal background includes experience in customer service, call centers, medical administration, or coordination roles. Demonstrating empathy and understanding while striving for the best client outcomes is essential.
- Proficiency with Microsoft Office applications.
- Strong organizational skills with the ability to handle multiple communication channels and pay close attention to details.
- Previous experience working with ACC claims is advantageous.
A proactive attitude and eagerness to learn are highly valued. Comprehensive training and continuous support will be provided.
Employee Support and Benefits
Aon fosters an inclusive and diverse workplace promoting wellbeing and work-life balance through flexible working arrangements termed 'Smart Working.' Our colleagues benefit from a robust benefits package, including two annual Global Wellbeing Days to prioritize personal health.
Continuous learning is encouraged to help employees grow professionally and personally. Reasonable accommodations are available for individuals with disabilities throughout the recruitment process and employment per legal requirements.
Aon is committed to maintaining an innovative and diverse workplace that empowers all employees to bring their authentic selves to work and is proud to be an equal opportunity employer.