Cafe Barista

Job Overview

Reporting to the General Manager, the Barista is responsible for various duties essential to the efficient operation of the café, following established service standards.

Key Duties and Responsibilities

• Primarily work independently during shifts, with support available when needed.
• Operate café equipment to prepare coffee, specialty drinks, bottled beverages, and baked or prepared treats.
• Maintain cleanliness consistent with local, state, and federal health and safety regulations.
• Perform regular daily and weekly cleaning tasks including sanitizing food prep surfaces, machinery, utensils, and customer spaces.
• Organize and stock café merchandise consistent with company procedures to ensure a neat and orderly shopping environment.
• Provide warm greetings and exceptional customer service to all café and store visitors.
• Promote point-of-sale initiatives such as discount cards, magazine sales, pre-sale vouchers, and donation drives.
• Accurately balance cash drawers at shift end in compliance with Loss Prevention Policy guidelines.
• Offer assistance to bookstore operations as necessary.
• Carry out additional responsibilities as assigned.

Qualifications

• Must be at least 16 years old.
• Successful clearance of all required background checks.

Preferred Skills and Competencies

• Strong verbal and written communication abilities.
• Capable of multitasking in a fast-paced environment.
• Proficiency in using and learning to operate multiple café machines such as blenders, ovens, and espresso machines.
• Competent in computer and cash register operations.
• Excellent interpersonal skills and ability to self-manage.

Physical and Work Environment Requirements

• Ability to stand and walk for prolonged periods.
• Use hands and arms for repetitive tasks like keyboard and telephone use.
• Capable of lifting or assisting in lifting objects weighing up to 50 pounds.
• Effective communication through speech, sight, and hearing, with or without assistive devices.
• Ability to climb, bend, stoop, crouch, and perform other physical activities required during the shift.

Company Benefits

• Competitive salary with opportunities for performance-related incentives.
• Health coverage including medical, dental, and vision plans, with healthcare and dependent care spending accounts.
• Life and disability insurance for financial security.
• 401(k) retirement plan featuring company matching contributions.
• Generous paid time off to support work-life balance.
• Employee discounts on various merchandise including books and gifts.
• Access to an Employee Assistance Program offering confidential counseling and resources.

Benefits eligibility depends on factors such as hours worked, employment status, and position. Joining Books-A-Million means becoming part of a supportive community focused on mutual growth and success.