Business Development Representative

Company Overview

AppDirect offers a global subscription commerce platform that enables organizations to sell any product across channels and devices as a service, supporting millions worldwide. ITCloud, a subsidiary of AppDirect, has been servicing Canadian IT professionals and their clients since 2005, distributing top-tier cloud and cybersecurity solutions through a partner channel to empower businesses with continuity and productivity technologies.

Position Overview

We are seeking a proactive and energetic professional to join the ITCloud.ca Partner Channel Team as a Partner Account Executive. This role focuses on expanding and managing our partner network by building strategic alliances, driving joint success, and ensuring strong engagement with our partners in the cloud ecosystem.

Key Responsibilities

• Identify and onboard new partners within the designated region to expand the ITCloud.ca partner channel.
• Work collaboratively with cross-functional teams to pinpoint potential partner prospects and influential stakeholders.
• Develop and sustain excellent relationships with current partners, achieving a satisfaction level of at least 90%.
• Conduct regular relationship reviews and address partner issues promptly.
• Coordinate with partners to align on shared goals, strategies, and initiatives, documenting objectives and KPIs and monitoring progress.
• Promote cooperation between internal teams and partners by establishing consistent communication channels and facilitating smooth implementation of joint projects.
• Represent the organization at industry events, conferences, and partner engagements to showcase ITCloud's brand and identify new opportunities.

Candidate Profile

• Fluent in both spoken and written English and French.
• Over five years of demonstrated experience in partner management, sales, or related fields.
• Educational background includes a bachelor's degree in business, marketing, or a comparable discipline.
• In-depth understanding of the cloud channel ecosystem, including roles such as ISV, vendor, distributor, or channel partner.
• Strong knowledge of IT products and services.
• Excellent communication and presentation capabilities.
• Proven ability to nurture and maintain solid partner relationships.
• Analytical mindset with proficiency in data analysis tools.
• Strategic thinker with effective problem-solving skills.
• Availability and willingness to travel often for industry and partner events.
• Proficient with Microsoft Office 365 suite.

Diversity & Inclusion

AppDirect embraces diversity, recognizing unique backgrounds and experiences, and creates an inclusive environment where all employees can thrive. We strongly welcome applications from Indigenous peoples, racialized individuals, persons with disabilities, LGBTQ+ community members, and those with intersectional identities.

Privacy Notice

We highly value candidate privacy. Personal data collected during recruitment is handled according to our Candidate Privacy Policy and general Data Privacy Notice. Recruitment processes may be supported by AI tools under human supervision. All hiring decisions are made by people, not automation. Applicants can request access or deletion of their data at any time.