Business Development Representative

About Aircall

Aircall is a rapidly growing AI-driven customer communications platform utilized by over 22,000 companies globally to enhance revenue generation, accelerate issue resolution, and scale customer-facing teams. The platform integrates voice, SMS, WhatsApp, and AI into a single, streamlined workspace. Headquartered in Paris, with hubs in Seattle, Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City, Aircall is backed by top-tier investors and powered by advanced AI innovations across multiple products.

Role Overview

The Business Development Representative (BDR) position on the ANZ sales team is a vital entry-level role within the SaaS sales arena. This role focuses on foundational sales activities including prospecting, qualifying leads, and supporting outbound closing efforts. You will join a collaborative and fast-paced environment with opportunities for growth along the Sales Career Track. The role is based in Sydney's CBD with a hybrid working model: three days in the office and two days remote.

Responsibilities

• Identify and develop qualified new sales opportunities through cold calls, emails, networking, and leveraging Aircall's Salesforce CRM.
• Design and execute outbound campaigns to schedule product demos and meetings with targeted leads.
• Research and engage ideal prospects, gathering vital lead data using insightful questions and meaningful discussions.
• Understand potential customers’ businesses, needs, and buying timelines to cultivate initial relationships.
• Collaborate closely with Account Executives and sales colleagues to fast-track the sales process.
• Maintain professionalism and integrity in all communications, effectively presenting Aircall’s value proposition and unique selling points.
• Utilize Salesforce and other best-in-class sales tools daily to manage activities and workflows.

Requirements

• Minimum one year of experience in outbound sales, preferably within the tech or SaaS startup/scale-up sectors.
• A strong team-oriented mindset committed to continuous learning and mutual success.
• Excellent organization, meticulous attention to detail, and effective time management skills.
• Clear, direct communicator, comfortable asking probing questions and skilled in both verbal and written communication.
• Self-motivated with the ability to take initiative and fully own responsibilities for individual success.
• Resilient, resourceful, and confident approach to challenges.
• A positive, enthusiastic attitude is essential.

Desired Traits

• Coachability, resilience, and solution-focused thinking combined with a readiness to share innovative ideas.
• Ownership of personal growth and career advancement within a supportive organizational structure.

Benefits and Culture

• Exciting growth stage with strong career progression opportunities.
• Emphasis on work-life balance and valuing employees.
• A dynamic, entrepreneurial team environment that fosters quick learning.
• Culturally diverse team with employees from over 45 nationalities.
• Competitive remuneration and comprehensive benefits package.

Diversity, Equity & Inclusion

Aircall is committed to fostering diversity, equity, and inclusion across all facets of the company. The organization actively supports an inclusive workplace that respects and values every individual’s background and identity, providing equitable chances for development and success. Continuous efforts are made to meet these goals and engage in ongoing dialogue to improve.

Candidate Privacy & AI Disclosure

Candidate privacy is taken seriously, with clear privacy notices available. Aircall utilizes AI tools in the recruitment process to assist with application review and assessment, but all final hiring decisions are made by human recruiters.