Business Development Representative (BDR) - DACH Market

About Aircall

Aircall is a rapidly growing AI-driven customer communications platform, trusted by over 22,000 businesses worldwide to increase revenue, improve issue resolution speed, and expand customer-facing teams. By integrating voice, SMS, WhatsApp, and AI into a unified workspace, Aircall is revolutionizing how companies communicate with their customers.

Our innovation centers on helping teams operate more efficiently. With features like the AI Voice Agent that automates routine calls, AI Assist for streamlining post-call work, and AI Assist Pro providing real-time guidance, our platform boosts revenue, accelerates resolutions, and scales team performance.

Headquartered in Paris with a significant presence in Seattle, and offices in Berlin, Madrid, London, San Francisco, New York, Sydney, and Mexico City, Aircall combines a beloved product with strong global growth, backed by top-tier investors and continuous AI advancements.

Work Culture

At Aircall, we prioritize customer obsession, data-driven decisions, impactful outcomes, ownership, continuous learning, and rapid yet thoughtful execution. Our collaborative and fast-paced environment values trust and meaningful impact, creating a great place to grow your career.

Role Overview

We’re seeking an energetic Business Development Representative to join our expanding DACH Sales team in Berlin. If you are driven, curious, passionate about connecting with people, and interested in progressing in tech sales, this is an excellent opportunity.

Responsibilities

• Conduct detailed research on companies, industries, and customer segments within the DACH region to identify prospective clients.
• Engage potential customers through cold calls, emails, and other outbound outreach methods.
• Gain insights into prospects’ business challenges and assess their needs.
• Present Aircall’s value proposition effectively to spark interest.
• Arrange qualified meetings for Account Executive team members.
• Maintain accurate activity logs and sales pipeline updates within Salesforce, supported by comprehensive training.
• Collaborate with the sales team and represent Aircall at relevant events and industry gatherings as required.

Qualifications

• Fluency in German and English is essential.
• Enthusiasm to develop sales expertise and build a lasting career in SaaS sales.
• Excellent interpersonal skills with a natural curiosity for engaging conversations.
• Strong organizational and time management capabilities.
• Ability to thrive within a supportive, diverse, and international team environment.
• A positive mindset, resilience, and a proactive approach to challenges.

Training & Development

New hires will participate in the Aircall Sales Academy program during their first two weeks. This immersive training includes practical sessions and ongoing coaching to support professional growth and success.

Why Join Aircall?

• Be part of a dynamic phase of growth and opportunity at Aircall.
• Enjoy a workplace that values employee well-being and work-life balance.
• Engage in a fast-paced learning atmosphere with an entrepreneurial spirit and strong camaraderie.
• Work alongside a diverse team representing over 45 nationalities, fostering a multi-cultural perspective.
• Receive a competitive compensation package and benefits.

Diversity, Equity & Inclusion

Aircall is committed to fostering diversity and inclusion across all aspects of the business. We strive to create an environment where everyone feels welcomed, respected, and empowered to succeed regardless of background or identity. We actively promote equal opportunities and continuously seek to improve our inclusive culture.

Candidate Privacy & AI Use

We adhere to strict privacy standards concerning candidate data. Portions of our recruitment process may incorporate AI tools to assist with reviewing applications and evaluations; however, all final hiring decisions are made by human recruiters.