Business Development Executive - Sydney

About Fresha

Fresha is an AI-driven operational platform tailored for the beauty, wellness, and self-care sectors globally. It connects and supports a variety of businesses including salons, barbers, spas, medspas, fitness studios, and health practitioners. Trusted worldwide, Fresha serves over 140,000 businesses and 450,000 professionals, managing upwards of one billion appointments. The company operates from London with 15 offices spanning North America, Europe, the Middle East, Africa, and Asia-Pacific.

The platform aids consumers in discovering, booking, and paying for local beauty and wellness services through its marketplace. Meanwhile, businesses utilize Fresha’s comprehensive platform for managing appointments, point-of-sale, customer records, marketing automation, loyalty programs, inventory, and team management. The platform also enhances revenue through online bookings, marketing automation, and integrations with key technology partners like Instagram, Facebook, and Google.

Role Overview

We are seeking a skilled Business Development Executive to join our expanding global team in Sydney. Reporting to the Business Development Team Lead and collaborating with the Commercial team, this role focuses entirely on generating new business and increasing market share in your territory. Responsibilities include driving outbound sales efforts, managing the sales cycle from initial contact to closing, and delivering product demonstrations to illustrate Fresha’s business benefits.

This position offers an opportunity to excel in a dynamic, fast-paced setting, ideal for proactive individuals who thrive working independently and pursuing challenges. Our Sydney office fosters a collaborative, dog-friendly environment where all employees work on-site five days per week.

Key Responsibilities

• Consistently meet or exceed defined sales targets (KPIs).
• Engage decision-makers through calls, emails, and social outreach, with some face-to-face meetings where applicable, to onboard new clients.
• Conduct persuasive product demonstrations and presentations to promote Fresha solutions to new and existing partners.
• Manage the complete sales cycle from prospecting to deal closure.
• Analyze potential and existing partner business needs to align Fresha’s offerings appropriately.
• Collaborate with multiple departments to ensure a smooth partner engagement experience.
• Report industry trends and market insights to inform strategic decisions.
• Respond promptly to all qualified inbound leads and maintain thorough records in the CRM system.
• Act as the primary commercial liaison for partner relationships.

Qualifications & Attributes

• A minimum of one year’s successful experience in B2B sales.
• Experience within SaaS platforms, online marketplaces, or payment services is highly advantageous.
• A strong aptitude for cultivating new business opportunities and building lasting client relationships.
• Excellent organizational, multitasking, and time management skills.
• Curiosity and eagerness to learn and grow professionally.

Additional Information

We prioritize passion and potential alongside specific skills. Candidates enthusiastic about learning and development are encouraged to apply, even if they do not meet every requirement.

Interview Process:

• Initial video screening with Hiring Team member (approx. 30 minutes).
• Follow-up video or in-person interview focusing on skills and experience (approx. 45 minutes).
• Final in-person presentation and interview with hiring panel (approx. 60 minutes).

We aim to complete the hiring process and provide feedback within two weeks, though timelines may extend due to application volume.

Inclusion and Accessibility

Fresha is committed to fostering an inclusive culture that welcomes applicants from all backgrounds. We ensure equal employment opportunity, prohibiting discrimination based on protected characteristics. Accessibility accommodations are available during the recruitment process and employment; please notify us of any needs so we can provide support.