- Experience
- 3–5 yrs
- Salary
- —
- Openings
- 1
- Posted
- 6 days ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
About Instashop
Instashop, based in Dubai, is recognized as the premier online local marketplace in the UAE and Egypt. Since its integration into Delivery Hero, the global frontrunner in online food delivery and quick commerce since 2020, Instashop has epitomized excellence and convenience within the region. The team is driven by innovation and passion, embracing inclusiveness, diversity, and collaboration to foster a culture where achievements are celebrated and continuous growth is the norm. The company is expanding across the UAE, Egypt, and Greece, constantly seeking new talents to contribute to its success.
Role Overview
This position requires a curious and data-driven Business Analyst adept at handling extensive datasets, transforming business queries into systematic analyses, and converting insights into strategic recommendations. The analyst will collaborate closely with commercial, marketing, operations, and product divisions to assess performance, identify growth opportunities, and support data-driven decision making.
Key Responsibilities
- Analyze business metrics including growth trends, customer behaviors, revenue streams, profitability, marketing effectiveness, and operational efficiency.
- Develop and optimize SQL queries for extraction and analysis of large-scale datasets independently.
- Conduct thorough investigations to detect trends, identify performance gaps, uncover growth prospects, and understand core business drivers.
- Examine customer behavior patterns such as acquisition, retention, churn, frequency, cohort analysis, and segmentation.
- Assist in business case development, forecasting, modeling various scenarios, and estimating impacts of new initiatives.
- Create dashboards and automated reports utilizing business intelligence and data visualization platforms.
- Collaborate with multiple teams to define key performance indicators and offer clear, commercially grounded recommendations.
- Ensure the reliability and accuracy of analytical outputs.
AI Integration in Analytics
- Leverage AI technologies to expedite SQL query development, debugging, and data analysis.
- Use AI to structure analytical frameworks and generate hypotheses effectively.
- Automate routine reporting and analysis tasks to enhance productivity.
- Enhance insight generation, maintain thorough documentation, and improve stakeholder communication by integrating AI tools.
AI serves as an augmentation tool to enhance analytical reasoning, not as a replacement.
Qualifications and Skills
- 3 to 5 years of professional experience in business, data, strategy, or growth analytics.
- Proficient in writing and optimizing SQL queries.
- Advanced skills in Excel or Google Sheets.
- Experience with BI platforms such as Tableau, Power BI, Looker, Metabase, or similar tools.
- Strong analytical, structured thinking, and problem-solving capabilities.
- Ability to convert complex data into actionable business insights.
- Comfortable engaging with multiple stakeholders in dynamic, fast-paced environments.
- Hands-on experience with generative AI in analytical processes.
Preferred but Not Required
- Experience within e-commerce, marketplaces, quick commerce, retail, fintech, or consumer technology sectors.
- Knowledge of Python programming.
- Understanding of experimental methodologies such as A/B testing.
- Familiarity with customer lifecycle, marketing strategies, pricing, retention, churn, or unit economics.