- Experience
- 3–7 yrs
- Salary
- —
- Openings
- 1
- Posted
- 4 weeks ago
- Work mode
- In office
- Eligibility
- Candidates must currently reside in New Zealand and have unrestricted working rights. Applicants requiring visa sponsorship or those applying from overseas cannot be considered for this role at present.
- Resume
- Required to apply
Where you'll work
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Job description
Job Overview
Join our Digital Consulting team as a Business Analyst, serving as the crucial intermediary between business stakeholders and delivery teams to ensure digital products and solutions are effectively designed, configured, and implemented to deliver substantial business value.
Key Responsibilities
- Engage directly with clients and stakeholders to comprehend their business goals and challenges, orchestrating discovery workshops, solution walkthroughs, and validation sessions to confirm requirements.
- Transform complex business needs into well-defined functional requirements, user stories, acceptance criteria, process diagrams, and solution blueprints to guide successful project delivery.
- Attain thorough knowledge of product capabilities, development roadmaps, and optimal configurations to craft scalable, customer-focused solutions aligned with business strategy and technical frameworks.
- Detect discrepancies between client needs and existing product functionalities, suggesting enhancements, alternative solutions, and future product development opportunities.
- Collaborate intimately with developers, architects, and project teams to assist with configuration, testing, and validation efforts, ensuring fulfillment of business requirements.
- Generate comprehensive documentation such as functional specs, business process maps, user manuals, training materials, and communication for releases.
- Lead initiatives in training delivery, knowledge transfer, change management, and adoption to ensure business readiness and successful implementation.
- Monitor product performance, user interactions, and feedback to drive continuous improvements, staying abreast of emerging technologies, industry trends, and best digital practices.
Candidate Profile
- Between 3 and 7 years experience as a Business Analyst, Product Consultant, or equivalent role within technology consulting, product management, or digital transformation sectors.
- Familiarity with enterprise and SaaS platforms including CRM, ERP, Customer Experience, Analytics, or Content Management systems.
- Proven skills in translating business processes and stakeholder requirements into solution designs, product configurations, functional documentation, user stories, and process workflows.
- Strong analytical capabilities complemented by problem-solving aptitude and stakeholder management skills, with a demonstrated ability to influence through complex scenarios.
- Excellent communication and facilitation skills enabling effective collaboration across business and technical teams.
- Experience working within Agile environments and modern product teams.
- A collaborative mindset focused on growth, continuous learning, and delivering exceptional client results.
Preferred Qualifications
- Knowledge of APIs, system integrations, and data concepts.
- Exposure to sectors such as Financial Services, Retail, Automotive, Government, or Telecommunications.
- Certifications in Agile, Scrum, Product Management, or technology platforms.
- Experience supporting large-scale digital transformation or modernization initiatives.
Additional Notes
Applicants who do not meet every requirement are encouraged to apply if passionate about the opportunity and confident in their potential to contribute meaningfully. We value diversity, curiosity, and eagerness to learn.
Applicants must currently reside in New Zealand and possess unrestricted right to work; visa sponsorship and applications from outside New Zealand cannot be considered at this time. Immediate availability is advantageous but not mandatory.
Equal Opportunity Commitments
We are committed to inclusive, diverse hiring practices without discrimination based on race, gender, ethnicity, veteran status, disability, sexual orientation, gender identity, religion, or other protected categories. Reasonable accommodations are available for qualified individuals with disabilities during the application process.
About Publicis Sapient
Publicis Sapient is a digital transformation partner helping organizations evolve to digitally enabled states through innovative strategies, consulting, and agile engineering. Our global team combines expertise in technology, data science, consulting, and customer experience to accelerate client success by creating valued digital products and services.