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Branch Sales Coordinator

Plumbing World

Auckland, New Zealand · Full Time

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Experience
Any
Salary
Openings
1
Posted
8 hours ago
Work mode
In office
Resume
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Job description

About Plumbing World

Plumbing World is a proudly New Zealand-owned company with over six decades of experience in the industry. Owned by plumbers and builders, the company focuses on deep understanding of customer needs, delivering solutions through expert advice, strong relationships, and dependable service. With 56 stores nationwide and more than 1,000 shareholder tradespeople, Plumbing World is the country's largest entirely New Zealand-owned plumbing merchant.

Role Overview

We are seeking a Branch Sales Coordinator for our Mt Wellington branch on Lunn Ave, Auckland. This permanent full-time role involves providing outstanding service to building and plumbing customers, managing sales processes, and representing Plumbing World with strong communication skills. The position requires handling multiple simultaneous tasks in a dynamic environment and assisting in various branch functions like customer service at the trade counter, phone support, and occasional deliveries.

Key Responsibilities

  • Receive and process customer orders, aiming to surpass expectations.
  • Prepare quotes and follow up to close sales deals.
  • Collaborate with Territory Managers and other departments to maintain customer satisfaction.
  • Manage and track projects throughout the sales pipeline.
  • Coordinate with key suppliers for smooth operations.

Candidate Profile

  • Proven ability to multitask, prioritize, and manage time effectively.
  • Demonstrated experience in relationship building and management.
  • Proficient computer skills, particularly in Microsoft Excel.
  • Excellent verbal and written communication capabilities.
  • Strong administrative skills and ability to juggle multiple priorities.
  • Expertise in customer sales with a focus on solution-based approaches.
  • Possession of a full, clean New Zealand driver’s license.
  • Professional appearance coupled with outstanding interpersonal skills.
  • Good planning and adaptability to changing priorities.

Work Culture

At Plumbing World, teamwork and customer service are paramount. Every employee contributes by assisting at the trade counter early in the day to ensure customers receive excellent service promptly. We value leadership through example and maintaining a strong, inclusive team environment.

Employment Details

  • Permanent full-time engagement working 40 hours per week.
  • Workdays are Monday to Friday with rostered Saturdays.
  • Specific hours will be determined during the interview process.

Additional Benefits

  • Competitive hourly wages reviewed annually relative to experience.
  • Company perks including discounts and a generous parental leave package.
  • A paid day off to celebrate your birthday.
  • Growth opportunities within a nationally recognized and trusted New Zealand business.

Pre-Employment Requirements

Candidates must successfully complete a pre-employment medical exam, alcohol and drug screening, as well as clearance checks from the Ministry of Justice prior to starting employment.

Tools & software

Microsoft Excel required

How they work

Communication Teamwork & Collaboration Time Management Adaptability

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