BPO Telecaller

Job Overview

We are seeking enthusiastic and motivated Telecallers to join our Telesales team at Myntreal LLP located in Pendurthi, Visakhapatnam. This full-time role requires working from the office and focuses on making outbound calls to potential customers with the goal of promoting our products and services, generating leads, and converting prospects into customers.

Primary Responsibilities

• Initiate outbound calls to prospective clients.
• Provide clear and professional explanations of the company’s products and services.
• Assess customer needs and recommend appropriate solutions.
• Generate and qualify leads via telecalling efforts.
• Follow up with interested customers and close sales opportunities.
• Keep detailed records of all customer interactions and sales activities.
• Update customer data in CRM or software systems accurately.
• Meet established daily, weekly, and monthly sales goals.
• Respond to customer inquiries and provide accurate information.
• Collaborate with internal teams when necessary.

Required Skills and Attributes

• Proficient verbal communication skills in English, Hindi, and/or local language.
• Strong persuasive and negotiation capabilities.
• Ability to establish rapport quickly over phone conversations.
• Fundamental computer literacy including MS Excel, MS Word, Email, and web browsing.
• Capable of working effectively within a target-driven environment.
• Good listening skills coupled with problem-solving ability.
• A positive mindset and eagerness to learn and grow.

Eligibility and Preferred Profile

• Educational qualification: Minimum 10th pass, Intermediate, or any Graduate.
• Open to freshers and candidates with prior experience.
• Experience in Telecalling, Telesales, Customer Support, BPO, or Sales is advantageous.
• Confident, energetic personality with strong customer handling skills.
• Self-motivated with results-oriented approach and ability to work both independently and as a team player.

Salary and Benefits

• Fixed monthly salary ranging between INR 12,000 and 20,000.
• Attractive incentives and performance-based bonuses.
• Training provided along with career advancement opportunities.
• Supportive and friendly work environment.

Working Conditions

• Shift duration: 9 hours including breaks.
• Working days: 6 days per week with weekly offs as per company policy.

Location

This position requires presence at our office located in Pendurthi, Visakhapatnam.

Additional Information

Ideal applicants will possess strong communication abilities, basic computer skills, and enjoy engaging with customers via phone. This role is a solid opportunity for those looking to grow their career in sales or the BPO sector.