Ministry of Business, Innovation and Employment

Authority Officer

Ministry of Business, Innovation and Employment

Auckland, New Zealand · Full Time

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Experience
Any
Salary
NZD 70,625 / year
Openings
1
Posted
6 days ago
Work mode
In office
Eligibility
Applicants must have the legal right to live and work in New Zealand to be considered.
Resume
Required to apply

Where you'll work

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Job description

Position Overview

The Ministry of Business, Innovation and Employment (MBIE) is seeking an Authority Officer to join its Employment Relations Authority (ERA) team in Auckland CBD. This permanent full-time role offers a rewarding career with a purpose, supporting employment relations and contributing to a resilient and productive economy in New Zealand.

Key Responsibilities

  • Deliver comprehensive administrative and case management support to ERA members, including diary maintenance and file handling.
  • Foster strong professional relationships and maintain clear communication with ERA members, clients, and colleagues.
  • Proofread documents and verify simple calculations to ensure accuracy.
  • Demonstrate excellent planning, prioritisation, and organisational skills to manage workloads effectively.

Essential Qualifications and Experience

  • Proven excellence in customer service with a commitment to responsive service delivery.
  • Advanced proficiency in Microsoft Office applications and experience managing databases and calendar systems.
  • Ability to handle a significant volume of case files both electronically and in hardcopy format.
  • Adaptability to shifting priorities and deadlines in a dynamic work environment.
  • Meticulous attention to detail and capacity to follow complex instructions accurately.
  • Strong written and oral communication capabilities.
  • Candidates must hold legal authorization to live and work in New Zealand.

Organization Values and Cultural Commitment

MBIE is dedicated to fostering quality of life across New Zealand through economic resilience and high performance. Our organizational culture is shaped by core values: collaboration (Mahi Tahi – Better Together), courageous innovation (Māia – Bold and brave), future-oriented development (Pae Kahurangi – Build our Future), and accountability (Pono Me Te Tika – Own It).

We honor our Māori identity and uphold the Treaty of Waitangi partnership by engaging meaningfully with iwi and Māori organizations to promote sustainable development and equitable opportunities.

Additional Information

Salary starts from $70,625 plus KiwiSaver and wellness benefits.

Location: Auckland CBD, New Zealand.

Application deadline: 25th August 2026, 5 PM.

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