Associé des ventes

Job Overview

As a Sales Associate at Staples Canada in Gatineau, Quebec, you will provide outstanding customer service while supporting the print and customer service departments. Your role involves applying effective sales techniques, mastering product knowledge, and assisting the store in meeting sales and margin objectives.

Key Responsibilities

• Deliver exceptional customer interactions and proactively identify ways to improve engagement and satisfaction.
• Support print production operations and ensure all print orders are managed following company standards.
• Collaborate with store leadership to attain sales targets and profit goals.
• Operate the Point of Sale system to handle transactions, including shipping and marketing activities aimed at customer conversion.
• Manage customer order processing for print services, including order intake and pickup through various channels.
• Maintain machine supplies such as paper and toner, organize orders accurately, and prioritize service workflows.
• Uphold merchandising and signage standards in print and cash areas to ensure visual consistency and inventory accuracy.
• Comply with Health & Safety, Asset Protection, and Privacy policies, and complete all related checklists, audits, and brand standard requirements.

Candidate Requirements

• Preferably between three months to one year of retail experience.
• Excellent communication skills and a commitment to strong customer service.
• Ability to collaborate effectively within a team.

Employee Benefits

• Associate discounts on company products.
• Flexible benefits plans tailored to employee needs.
• Participation in the Group RRSP program.
• Access to learning and professional development opportunities.
• Programs recognizing employee contributions and achievements.

Additional Information

Staples Canada employs transparency in the hiring process and may utilize artificial intelligence tools during applicant screening and assessment stages, with all hiring decisions finalized by human evaluators. This posting corresponds to an existing job opening.