Associate, Client Service (French/English)

About the Role

The Client Service team at Guidepoint plays a critical role by connecting clients with subject-matter experts to guide informed business decisions. As an Associate, you will engage closely with clients to comprehend their specific research needs and pair them swiftly with the most relevant experts from a substantial network exceeding 1,250,000 advisors.

This hybrid position is based in Manchester and demands the right to work in the UK.

Responsibilities

• Function in a sales capacity by sourcing and recruiting suitable experts for client consultations.
• Collaborate with Project Managers to strategize approaches for fulfilling client project demands.
• Leverage multiple sources such as LinkedIn, press releases, case studies, and other online platforms to identify and invite the most qualified experts to join the network.
• Screen potential experts to ascertain their relevance to specific client projects, and craft detailed professional profiles for client review.

Candidate Profile

• A bachelor's degree is required, along with prior experience through internships, volunteering, or extracurricular activities.
• Fluent proficiency in both English and French is essential.
• A strong interest in a fast-paced, target-driven sales or lead generation role.
• Excellent organizational skills and adept time management.
• Outgoing personality with confidence engaging professionals at all levels.
• Intellectual curiosity and eagerness to learn.
• Strong communication capabilities, both written and verbal.
• Ability to work independently and collaboratively within a team environment.

Interview Process

• Introduction with a Guidepoint Recruiter.
• Initial candidate screening.
• Meetings with various Guidepoint teams.
• Hiring manager interview.
• Role-specific mock assessment involving a simulated client request.
• Mock interview followed by feedback discussion.
• Final decision conveyed to the candidate.

What Guidepoint Offers

• Competitive salary, bonus scheme, and benefits including top-tier medical coverage via BUPA.
• Robust professional development and clear career progression pathways.
• A supportive, team-oriented culture that recognizes and rewards achievements.
• Regular social and team-building activities, including monthly happy hours and company-sponsored sports events.
• An informal workplace environment with employee assistance programs and volunteer opportunities.

About Guidepoint

Guidepoint supports comprehensive research operations for leading research teams worldwide through an extensive global expert network and innovative tools. The firm values diversity and inclusivity, fostering an environment that welcomes varied backgrounds and perspectives to thrive and contribute meaningfully.