Assistant Store Manager - New Belfast Store

About EZ Living Furniture

Founded in Galway in 1998, EZ Living Furniture is a family-run Irish retail business operating nationwide with a comprehensive online shopping platform delivering across Ireland. The company stands as the largest independent furniture retailer in Ireland, employing over 350 team members.

Role Overview

We are seeking a motivated and skilled Assistant Store Manager to join and lead the vibrant team at our newly opened Belfast store. This role demands a strong retail sales background, exceptional leadership, and a commitment to exceeding both team and company objectives. The successful candidate will ensure smooth daily operations while promoting an outstanding customer experience.

Primary Responsibilities

• Exemplify a determined sales drive by leading through example.
• Maintain continuous communication with and provide motivation to the sales team.
• Deliver superior customer service consistently.
• Serve as the primary contact for the store when coordinating with internal departments.
• Regularly coach the team to reinforce product knowledge, company policies, and brand values.
• Handle people management duties in collaboration with HR and senior management.
• Prepare and submit regular reports to senior management.

Required Skills and Qualifications

• Strong communication and coaching capabilities.
• Proven people management experience and ability to work collaboratively.
• Excellent organizational and administrative skills.
• Proficiency with Microsoft Office and aptitude for learning internal systems.
• Flexibility to work various shifts including evenings, weekends, and public holidays.
• Initiative to resolve issues independently and escalate when necessary.
• Prior experience in furniture retail is beneficial though not mandatory.

Employee Benefits and Additional Information

• Up to 23 days of annual holiday entitlement.
• Engaging and high-energy work atmosphere.
• Commitment to internal promotion and career development.
• Generous staff discount program.
• Company pension scheme.
• Performance-based bonus scheme.
• Educational support initiatives.
• Access to a free Employee Assistance Program.
• Well-being programs including a Bike to Work scheme.
• Opportunities for professional growth supported by dedicated training resources.
• Discount cards offering savings on various products and services throughout Ireland.
• Salary range details will be provided during the interview process in compliance with EU Pay Transparency Directive.