Assistant Store Manager

Job Overview

Join Pandora as a full-time Assistant Store Manager in Dublin, where you will play a crucial role in leading the store towards exceeding its sales targets and delivering exceptional customer service. This permanent position requires working 39 hours per week from Monday to Sunday.

Compensation and Benefits

• Competitive salary ranging from 25,000 to 43,200 (full-time equivalent)
• Monthly bonus scheme offering 10% with potential up to 20% for exceeding sales targets
• Generous employee discount and an annual jewellery uniform allowance
• Access to exclusive discounts in retail, hospitality, and entertainment
• ‘Wear box’ providing selectable jewellery for work shifts
• Support services via Retail Trust for health, financial, legal advice, and well-being
• Year-round incentives, parties, and gifts
• Clear pathways for career development and training

Role Responsibilities

• Drive commercial performance by monitoring sales data, KPIs, and customer feedback to optimize store results
• Assist in strategizing and implementing business plans that achieve sales goals
• Lead visual merchandising efforts in accordance with brand standards to enhance customer appeal
• Support recruitment, leadership, coaching, and development of a diverse and engaged team
• Maintain open communication and provide effective feedback and developmental support
• Embody and promote the company’s core values: Dream, Dare, Care, Deliver
• Provide exemplary customer service and resolve escalated issues with professionalism
• Handle day-to-day store operations including scheduling, stock management, till handling, and maintaining safety compliance
• Plan staffing to align with business needs and seasonal shifts
• Ensure excellent shop floor standards and operational efficiency

Candidate Profile

• Proven leadership skills and experience in driving retail sales and profitability
• Passion for cultivating a culture of outstanding customer service and team performance
• Strong communication, organizational, and multitasking abilities, adaptable to changing priorities
• Positive attitude with enthusiasm for Pandora products and commitment to company values
• A growth mindset with openness to feedback and continuous improvement
• Well-presented with an affinity for fashion and retail products

Additional Information

• Work schedule covers all days of the week including weekends
• Pandora promotes inclusive recruitment and encourages applicants to avoid submitting identity-related information
• Reasonable adjustments can be requested for the interview process

About Pandora

Pandora is the world27s largest jewellery brand, specialising in accessible luxury crafted from high-quality, recycled silver and gold. With over 6,800 sales points worldwide and 37,000 employees, Pandora is committed to sustainability goals including halving greenhouse gas emissions by 2030. The company reported revenues of EUR 4.2 billion in 2024 and is based in Copenhagen, Denmark.