Assistant Store Manager

Role Overview

The Assistant Store Manager supports the Store Manager in overseeing daily operations, ensuring high customer satisfaction, and achieving sales targets. This role acts as the store manager in their absence.

Daily Responsibilities

• Assist the Store Manager with daily operations and employee management.
• Participate in product presentation, shelf stocking, and packing/unpacking of daily shipments.
• Provide exceptional customer service and handle escalated issues efficiently.
• Train, coach, and develop staff members.
• Manage cash handling along with opening and closing the store as required.
• Delegate tasks to the team and ensure store safety and cleanliness.
• Conduct regular performance evaluations and provide constructive feedback.
• Ensure adherence to company policies, procedures, and safety standards.
• Maintain high visual merchandising standards.
• Responsible for recruitment and performance assessments.

Qualifications and Skills

• Minimum two years of retail experience.
• At least two years in supervisory or managerial roles.
• Flexible availability including days, evenings, and weekends.
• Strong leadership, communication, and decision-making abilities.
• Capability to prioritize tasks and perform effectively in a fast-paced, high-volume environment.

Why Join Our Team?

• Engaging and diverse work environment.
• Competitive salary and comprehensive benefits package.
• Employer-contributed retirement plan.
• Tailored training programs and onboarding processes.
• Career advancement opportunities.
• Eligibility applies to full-time employees, defined as those working at least 25 hours per week for sixteen consecutive weeks (with a one-week grace period below 25 hours).

Additional Information

Artificial intelligence tools are used solely to support recruitment assessment processes and do not make final hiring decisions; all final recruitment decisions are made by human recruiters.