Assistant Store Manager - Brendale

About Pillow Talk

Pillow Talk is a leading Australian homewares and linen retailer committed to helping customers transform their living spaces. Our team values warmth, expertise, and pride in delivering exceptional customer experiences. With a broad store network nationwide, we offer diverse opportunities in retail operations, buying, styling, and store leadership.

Position Overview

We invite you to join our brand-new Brendale location as an Assistant Store Manager. In this pivotal role, you will collaborate closely with the Store Manager to guide the team, optimize store operations, and achieve sales targets. You will regularly analyze team and store performances, develop strategic action plans, and embody the Pillow Talk brand to both customers and employees. Creating personalized, engaging experiences and fostering a positive, high-performing culture are key to sustained growth.

Key Responsibilities

• Support overall store management and lead the sales team to meet revenue goals.
• Analyze store and team results to identify improvement opportunities and execute strategies.
• Serve as a brand ambassador, ensuring strong alignment with company values and customer experience.
• Coach team members on effective consultative selling techniques and brand storytelling.
• Promote team engagement and cultivate an inclusive, motivated workplace atmosphere.
• Oversee inventory and stock optimization processes with operational flexibility.
• Delegate appropriately to maximize team efficiency and productivity.

Candidate Profile

• Prior supervisory or Assistant Store Manager experience in customer-focused retail environments.
• Expertise in managing large-format stores with high sales volumes.
• Strong commercial insight and ability to contribute to overall store leadership.
• Keen interest in trends, fashion, and visual merchandising.
• Proficient in inventory management and operational adaptability.
• Experience in consultative selling and ability to train/coaching staff effectively.
• Entrepreneurial mindset with a history of initiating and implementing ideas to boost sales.
• Skilled at delegation to enhance team performance and productivity.

Benefits and Terms

• Annual salary of $68,500 plus superannuation, with additional monthly performance-based incentives.
• Work schedule from Sunday to Thursday.
• Attractive employee discounts available following a qualifying period (terms apply).
• Free parking at the worksite.
• Employment with a fully Australian-owned and operated company.
• Access to Flare partnership benefits including Novated Leasing and other perks.
• Role within one of Australia's largest specialist linen and homewares retailers.
• Possibilities for continued professional development and career advancement.
• Friendly, supportive, and inclusive workplace culture emphasizing family values.
• Opportunity to work with trendy, premium quality products that make selling enjoyable.

Additional Information

We are committed to providing equal opportunities and fostering an inclusive environment. Reasonable accommodations will be made available upon request for candidates requiring adjustments during the interview process. We also promise to respond to every candidate expressing interest in joining our team as part of our Circle Back Initiative.