Assistant Store Manager

About the Role

Pandora seeks a motivated and organized Assistant Store Manager to join their Bournemouth location. This full-time role involves supporting store operations, leading teams from the shop floor, and driving performance to exceed sales targets. The position offers a permanent contract with a highly competitive salary ranging from £25,000 to £38,400 per year, alongside a monthly bonus scheme offering between 10% and 20%, plus excellent benefits.

Key Responsibilities

• Analyze sales data, KPIs, and customer feedback to inform business decisions aimed at maximizing store performance.
• Collaborate with the Store Manager to plan and implement strategies that meet commercial goals.
• Maintain high visual merchandising standards consistent with brand guidelines to enhance product appeal and sales impact.
• Lead, develop, and motivate a diverse team to realize their potential and deliver exceptional service.
• Communicate effectively with team members, providing constructive feedback and supporting ongoing professional development.
• Act as a role model embodying Pandora’s core values: Dream, Dare, Care, and Deliver.
• Represent Pandora on the sales floor with deep product knowledge and enthusiasm to create meaningful customer experiences using the brand's signature selling approach.
• Manage customer service standards, addressing escalated issues promptly and professionally.
• Handle daily operational tasks including staff scheduling, stock management, cash handling, and adherence to security and compliance protocols.
• Adjust staffing in response to seasonal and commercial demands to optimize store operations.
• Ensure a high-quality shopping environment through effective floor standards and inventory control.

Candidate Profile

• Proven track record of enhancing sales and profitability in a retail setting.
• Passion for fostering a culture centered on outstanding customer service and team coaching.
• Strong organizational and multitasking skills that adapt well to dynamic business conditions.
• Positive, energetic mindset with a genuine enthusiasm for Pandora products and values.
• Embraces feedback and change with a continuous improvement approach.
• Professional appearance with a keen interest in desirable retail products.
• Previous experience with leading brands or premium consumer product retailers is preferred.

Working Conditions & Additional Details

The role requires availability across all days of the week: Monday to Sunday, aiming for 40 hours per week. The successful candidate will be rewarded with a generous employee discount, an annual jewellery uniform allowance, access to a diverse benefits platform including health and wellbeing support, retail and entertainment discounts, and various staff incentives throughout the year. Pandora emphasizes equal opportunities and transparent hiring practices, welcoming candidates irrespective of identity-related characteristics. Reasonable adjustments for interviews are available upon request.

About Pandora

Pandora is a globally recognized jewellery brand, renowned for its accessible luxury collections made from high-quality recycled silver and gold. Operating in over 100 countries with 6,800 points of sale, including more than 2,700 concept stores, Pandora prioritizes sustainable and responsible business practices, aiming to halve greenhouse gas emissions by 2030. The company is publicly traded on the Nasdaq Copenhagen stock exchange and employs 37,000 people worldwide.