Dollarama

Assistant Store Manager

Dollarama

Hamilton, Ontario, Canada · Full Time

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Experience
2+ yrs
Salary
Openings
1
Posted
2 days ago
Work mode
In office
Resume
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Where you'll work

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Job description

Role Overview

The Assistant Store Manager supports the Store Manager in overseeing the daily store operations, ensuring high customer satisfaction levels, and achieving sales targets. This role acts as the store manager in their absence.

Primary Responsibilities

  • Support the Store Manager with daily operational duties and staff management.
  • Participate in product presentation, stocking shelves, and handling daily shipments including packing and unpacking.
  • Deliver exceptional customer service and resolve escalated issues.
  • Train, coach, and develop store employees.
  • Manage cash handling and open or close the store as required.
  • Delegate tasks to team members while maintaining store cleanliness and safety.
  • Conduct regular performance evaluations and provide feedback.
  • Ensure compliance with company policies, procedures, and safety standards.
  • Maintain visual merchandising standards.
  • Responsible for hiring and performance assessment.

Qualifications

  • At least two years of retail experience.
  • Minimum of two years in a supervisory or management role.
  • Availability during days, evenings, and weekends.
  • Strong leadership, communication, and decision-making abilities.
  • Ability to prioritize tasks and work efficiently in a fast-paced, high-volume environment.

Why Join the Team?

  • Dynamic and diverse work environment.
  • Competitive salary and employee benefits.*
  • Employer-contributed retirement plan.*
  • Customized training and onboarding program.
  • Career development opportunities.
  • Full-time status requires a minimum of 25 hours per week for sixteen consecutive weeks (with a one-week grace period below 25 hours).

Additional Information

Artificial intelligence is utilized solely as an evaluative tool in the recruitment process and does not make hiring decisions. All final hiring choices are made by human recruiters.

Level

Entry

Industry

Retail

How they work

Communication Time Management Adaptability Leadership Customer Focus Decision Making

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