Assistant Sales Manager - Multi-Property

Overview

The Assistant Sales Manager for multiple properties plays a vital role in supporting and advancing sales efforts across a chain of hotels to meet revenue, occupancy, and overall business growth targets. This position aids in shaping and executing effective sales strategies, spotting new market potential, and enhancing the commercial stance of each venue.

Key Responsibilities

• Assist in crafting and implementing sales strategies aimed at hitting revenue and occupancy goals for all assigned properties.
• Identify new business avenues through thorough market and competitor analysis alongside understanding evolving customer preferences.
• Engage in frequent sales outreach, client discussions, and site inspections to discover leads and secure deals.
• Foster and sustain robust relationships with major clients, corporate partners, travel agencies, event coordinators, and other stakeholders.
• Grow new accounts while supporting the retention and expansion of existing clients' business.
• Comprehend client needs accurately and recommend fitting accommodation, event, and hospitality solutions across the portfolio.
• Build alliances with local enterprises, tourism bodies, travel partners, and event organizers.
• Represent the properties at industry trade fairs, networking sessions, and exhibitions to promote the multi-property offerings and discover cross-selling possibilities.
• Track sales activities, account outcomes, revenues, and progress relative to targets.
• Generate precise sales reports, forecasts, market analyses, and performance feedback for management consideration.
• Ensure optimal use of sales budgets and suggest measures to boost sales outcomes and ROI.
• Collaborate with the General Manager and sales teams on implementing sales action plans and achieving departmental goals.
• Encourage a team culture centered on collaboration, customer focus, and result achievement.
• Coordinate with Operations, Reservations, Events, and other internal teams to guarantee fulfillment of client requirements.

Performance Indicators

• Meeting or exceeding revenue and occupancy benchmarks across designated properties.
• Acquiring new accounts and retaining existing clients effectively.
• Generating new business through sales-driven lead conversion.
• Efficient utilization of sales budgets and maximized return on investment.
• Achievement of both individual and collective sales goals.
• Providing timely, accurate sales reports, projections, and market intelligence.

Qualifications & Experience

• A Bachelor’s degree in Hospitality Management, Business Administration, Sales & Marketing, or related disciplines is preferred.
• Certifications in Hotel Sales Management or Revenue Management are advantageous.
• Between three to five years’ relevant experience in hotel, hospitality, events, or multi-property sales is preferable.
• Experience handling corporate accounts, travel partners, or hospitality clients is preferred.
• Proven skills in sales, negotiation, business development, and relationship management.
• Solid knowledge of hotel sales, revenue management, occupancy metrics, and competitive positioning.
• Strong communication, presentation, networking, and client service capabilities.
• Familiarity with CRM systems and sales reporting tools.
• Proficiency in Microsoft Office suite.
• Exceptional organizational and multitasking skills managing multiple properties and priorities simultaneously.
• Goal-driven with strong commercial insight and customer orientation.