Assistant Manager - Westshore T/C

Company Overview

Gap is a well-established American brand known for its optimistic style rooted in decades of legacy and continuous innovation. Since the first store opened nearly 50 years ago in San Francisco by Doris and Don Fisher, the brand has been defined by passionate employees and loyal customers who uphold its tradition while embracing the future.

Role Summary

The Assistant Manager plays a key role in setting the store's atmosphere and leading the team to bring the brand experience to customers. This position focuses on driving profitable sales through customer service, merchandise operations, and team development. Working closely with senior management, the Assistant Manager coaches and supports the store team to ensure high performance and customer satisfaction.

Key Responsibilities

• Drive store sales by applying customer-focused strategies and processes.
• Recruit, onboard, and foster growth of Brand Associates and Experts.
• Take ownership of specific store operational areas.
• Implement plans aimed at maximizing operational efficiency and team productivity.
• Perform duties as a Service Leader when required.
• Ensure consistent adherence to standard operating procedures.
• Represent the Gap brand while monitoring competitors and retail trends.
• Encourage community engagement and representation.
• Utilize omni-channel capabilities to create seamless shopping experiences.
• Maintain compliance with all relevant standards.

Candidate Profile

• 1 to 3 years of experience in retail management.
• Possession of a high school diploma or equivalent.
• Effective communicator able to engage both customers and team members to meet targets.
• Passionate about retail with the ability to thrive under fast-paced conditions.
• Motivated by metrics and committed to achieving business objectives.
• Leadership qualities with a focus on coaching and mentoring others for growth.
• Availability to work flexible hours including holidays, evenings, overnight, and weekends.
• Proficient in retail technology use.
• Physically capable of moving throughout the sales floor, stockroom, and office, including lifting items up to 30 pounds.
• Willingness to travel when necessary.

Benefits

• Employee discount on merchandise from Gap and related brands ranging from 10% to 50% depending on the store.
• Competitive paid time off plans.
• Company matching programs for donations and volunteer time.
• Registered Retirement Savings Plan (RRSP).
• Employee stock purchase plan.
• Healthcare coverage, including medical, dental, vision, life insurance, and 24/7 virtual healthcare.
• Maternity and parental top-up benefits.

Equal Employment Opportunity

Gap Inc. is dedicated to fostering a diverse and inclusive workplace free from harassment or discrimination. Employment decisions are made without bias related to protected statuses. The company has received recognition for its commitment to equality and was acknowledged by Forbes as one of the World's Best Employers and top employers for diversity in 2022.