Assistant Manager - Retail

Position Overview

This role requires a secondary school graduate with 2 to 3 years of relevant experience to oversee retail operations effectively. The Assistant Manager will lead staff, manage store activities and address operational challenges to ensure smooth business functionality.

Key Responsibilities

• Supervise and delegate tasks to staff members.
• Decide on the merchandise and services offered in the store.
• Evaluate and determine staff requirements.
• Handle customer inquiries, complaints, and supply-related issues promptly.
• Conduct opening and closing procedures.
• Plan, organize, control, direct, and assess daily retail operations.

Technical Knowledge

• Proficient in using point of sale (POS) systems.

Security & Safety

• Must undergo criminal record verification.

Work Environment & Physical Fitness

• Ability to work in a fast-paced retail setting.
• Attention to detail is essential.
• Capable of standing for long periods during shifts.

Personal Attributes

• Adaptable and cooperative team member.
• Highly efficient, diligent, and honest work ethic.
• Positive attitude and effective time management.
• Customer-oriented with strong interpersonal and communication skills.
• Good judgement, organizational skills, and a collaborative nature.

Employment Terms

• Permanent full-time position.
• Working hours total 37.5 hours per week.
• Shifts may be during day, evening, or weekends.
• English is the working language.
• Additional benefits available.