Assistant Manager, Distribution Support (Middle Office)

Job Overview

The Assistant Manager in Distribution Support (Middle Office) will assist in overseeing fit and proper assessments within the hiring framework, ensuring compliance with regulatory standards and supporting distribution-related functions.

Key Responsibilities

• Assist the Manager in evaluating complex fit and proper assessment cases to obtain Hiring Authority Approval (HAA).
• Help establish and maintain structured workflows to guarantee adherence to Service Level Agreements (SLAs), from identifying problems to deploying and refining solutions consistently.
• Participate in reviewing and implementing modifications to the fit and proper framework to ensure smooth operational changes.
• Take charge of conducting fit and proper assessments for representative appointments under the Representative Notification Framework (RNF), including assessments, recommendations, highlighting adverse findings, and escalating for further evaluation.
• Ensure all candidate documentation is complete and accurate.
• Engage with candidates, hiring managers, and internal parties regarding recruitment matters such as required documentation, due diligence checks, and signing Agency Agreements.
• Provide regular candidate and representative appointment statistics and reports to Distribution Channels.
• Conduct routine checks and declarations, including daily credit monitoring and annual self-declarations from representatives.
• Support additional Distribution Support functions like responding to audit requests concerning fit and proper assessments and continuous process reviews to enhance efficiency.
• Undertake other assigned projects or tasks as needed.

Candidate Requirements

• Possess a Degree or Diploma in any field.
• Minimum of 2 years’ experience in Distribution Support, specifically with the MAS Representative Notification Framework.
• Proficient in Microsoft Office suite, including Excel, Word, and PowerPoint.
• Highly organized with the ability to manage tight deadlines and work effectively under pressure.
• Self-motivated, independent, and results-driven.
• Detail-oriented with strong attention to accuracy.
• Excellent interpersonal skills and capable of influencing various stakeholders.