Assistant Manager - Debt Management Services - Consumer

Job Location

Agra, Uttar Pradesh, India

Company Overview

This opening is with Bajaj Finance Ltd.

Job Purpose & Culture Expectations

The role demands consistent hard work, diligent planning, and tracking of daily progress to achieve set targets. The candidate must take ownership and responsibility to meet targets with focused effort while upholding honesty, fairness, and integrity in line with the organization's policies.

Responsibilities

• Meet the collection targets assigned to the respective branch and ensure achievement of performance indicators (PI) targets.
• Manage collection costs to remain within the specified monthly budgeted limits while meeting targets.
• Ensure full compliance with legal guidelines throughout the collection framework.
• Monitor collection agencies and executives to guarantee adherence to all relevant legal requirements and internal code of conduct.
• Regularly oversee collection agents and executives to detect any fraudulent activities and prevent losses resulting from such practices.

Qualifications and Experience

• Strong people management capabilities.
• Proven track record of achievement and results orientation.
• Excellent skills in communication and negotiation.
• Demonstrated leadership with a proactive, action-driven mindset in a performance-focused setting.
• Ability to lead by example with clarity of thought and perseverance.
• Exceptional motivation and self-starting attitude.
• Competent in computer usage.