Assistant Manager - Cavenagh Hotel

Position Overview

The Cavenagh Hotel in Darwin City is seeking a skilled Assistant Manager to join its flagship venue. This role demands a highly experienced hospitality professional capable of managing a high-volume, multifaceted operation, including bars, an award-winning dining room, a gaming lounge, and accommodation services. The ideal candidate thrives in fast-paced environments, maintains a strong focus on operational excellence, and demonstrates leadership to uphold superior service standards.

Key Responsibilities

• Build rapport with regular patrons to become a familiar and trusted face in the establishment.
• Assist the Publican in ensuring smooth, safe, and vibrant pub operations.
• Develop leadership skills by guiding and motivating a dedicated hospitality team.
• Proactively address issues to prevent escalation and maintain seamless service.
• Consistently deliver positive energy, exceptional service, and a welcoming atmosphere during shifts.

Physical Requirements

• Engage in hands-on duties including manual handling and moving items like stock, kegs, and deliveries, performing these tasks safely and effectively.

Candidate Profile

• Previous experience working in bar, bistro, or gaming room environments, including supervisory roles or responsibilities.
• Demonstrated learning from seasoned managers, ready to take on expanded leadership duties.
• Confidence and strong interpersonal skills to represent the venue in the absence of the Publican.
• Current Responsible Service of Alcohol (RSA) / Responsible Service of Gambling (RSG) certification along with a Northern Territory Gaming Machine Managers Licence, meeting local regulatory standards.

Additional Information

The role offers career progression opportunities within ALH Hotels and the broader Endeavour Group. Employees benefit from exclusive discount cards valid at ALH venues as well as partner stores like BWS, Dan Murphy’s, Woolworths supermarkets, and BIG W. Support services include access to the Endeavour Employee Assistance Program, offering resources for wellbeing, career advice, conflict resolution, financial counseling, and legal assistance.

As part of the recruitment process, candidates will undergo Employee Due Diligence, including a National Police Check.

Note: Recruitment agencies are kindly asked not to submit unsolicited resumes as the company is not responsible for fees associated with them.