Assistant Manager - BPO Bulk Hiring

About Cyfuture

Established in 2001, Cyfuture empowers organizations of varied sizes with innovative business solutions aimed at delivering exceptional performance and enhancing brand reputation. Renowned globally for excellent service quality, proficient IT infrastructure management, and a strong corporate image, Cyfuture employs over 2000 dedicated professionals serving industries including e-commerce, retail, IT, software services, education, banking & finance, and government.

With a client-first philosophy, Cyfuture integrates technical expertise to meet business needs within stipulated timelines. The company prioritizes exceptional customer experience by continuously monitoring performance and maintaining high standards. Unrestricted by geography or outdated practices, Cyfuture embraces advanced technologies to future-proof clients’ operations — guided by the motto: Thinking Future, Moving Ahead.

The company offers an extensive range of next-generation services such as cloud and infrastructure, big data and analytics, enterprise application services, business process services, AI, IoT, and consulting. Supported by highly skilled experts and modern Tier III data centers in Noida and Jaipur, Cyfuture delivers outstanding data center, outsourcing, and hosting solutions leveraging its proprietary IVY methodology. The firm operates across nine locations in India, the USA, and the UK.

Cyfuture holds multiple prestigious certifications, including CMMI Level 5, ISO 20000-1:2011, ANSI/TIA942, PCI-DSS, SSAE 16 SOC II, ISO 27001:2013, ISO 27017:2015, ISO 20000-9:2015, and ISO 9001:2015.

Role & Responsibilities

• Manage large-scale recruitment initiatives involving bulk and mass hiring.
• Conduct interviews and recruit candidates, leveraging personal networks and referrals for sourcing.
• Oversee BPO project staffing and recruitment for BPO, IT, and non-IT positions.
• Administer joining formalities and induction processes effectively.
• Ensure proper handling and maintenance of documentation and employee files.
• Lead employee engagement activities to foster workforce motivation and retention.
• Manage new hire onboarding within the HRMS and comprehend HR operational functions.
• Collaborate with multiple departments to facilitate seamless onboarding of new employees.

Preferred Candidate Profile

• Strong communication skills coupled with leadership qualities.
• Proficient in recruitment methodologies, especially in bulk hiring contexts.

Eligibility

Applicants must hold a minimum of any graduate degree.