Assistant Manager

About Panda Restaurant Group

Founded in 1983 and headquartered in Glendale, California, Panda Restaurant Group is the largest family-owned American-Chinese restaurant chain in the United States, operating nearly 2,800 locations worldwide. The company is dedicated to providing outstanding Asian dining experiences while fostering an environment where associates are motivated to improve their lives and contribute positively to their communities.

Role Overview

The Assistant Manager position supports the operation of a single Panda Express store by managing staff, directing activities to meet financial objectives, and ensuring superior guest service. This role includes responsibilities around hiring, managing, and directing team members. To set you up for success, Panda offers a paid leadership training program lasting three or more weeks.

Key Responsibilities

• Assist in overseeing daily store operations.
• Recruit, manage, and guide store associates.
• Drive achievement of the store’s financial goals.
• Ensure delivery of excellent customer experiences.
• Participate actively in the paid Store Management Leadership Training program.

Benefits and Rewards

• Complimentary meals during work shifts.
• Competitive pay of $25 to $28 per hour with potential bonus opportunities.
• Comprehensive medical, vision, dental, short-term disability, and cancer income protection insurance for full-time employees.
• Pre-tax dependent care flexible spending account.
• 401(k) plan with company matching contributions.
• Paid holidays, vacation time, funeral leave, and participation in the Leave Share Program.
• Discounts on gym memberships, theme parks, and more.
• Opportunities for community involvement.
• Hands-on paid training and ongoing career and leadership development, including scholarships and education assistance.
• Associate referral bonuses and various income protection coverages (Disability, Life, AD&D insurance).
• Eligibility for benefits requires meeting and maintaining applicable qualifications as outlined by Panda Restaurant Group.

Required Qualifications and Skills

• High school diploma or equivalent required.
• Serve Safe food safety certification mandatory.
• Willingness to relocate to any store within a 50-mile radius of residence.
• Availability for flexible schedules including opening and closing shifts, nights, weekends, and holidays, based on business demands.

Work Environment and Physical Demands

Employees work in hot and sometimes restrictive spaces, often standing for long durations. Tasks include preparing hot and cold food items using kitchen tools such as Chinese cook knives, requiring quickness without compromising accuracy. Ability to lift up to 50 lbs, stand for up to four hours, and reach across countertops is essential. Work occurs in a fast-paced, often noisy kitchen environment with limited storage and high shelving. The role requires effective verbal communication, adaptability to dynamic environments, and conflict management skills.

Diversity and Accommodation

Panda Restaurant Group is dedicated to equal employment opportunity and does not discriminate based on legally protected characteristics. The company fully complies with federal, state, and local laws concerning workplace accommodations. Applicants requiring accommodations during the application or interview process are encouraged to request assistance.